Camera Company Hell

wealdroam

Smashed wrote: »

I just hope the bank will help me out. The woman I talked to told me they will 'definitely get my money back' last time I talked to them, when they told me I had to wait 15 days before reporting.

But did the lady at the bank know that Sagepay were involved when she said that?

Keep hoping. Maybe your bank will help.

Smashed_2

phoodless wrote: »

Any decent supplier would do this themselves and not direct you to you Card company.



Yes, but she may not have known all the facts ?

But, I do hope that they sort it out for you.

I guess not every detail... Thanks for the help.

Smashed_2

Reading online, I see that it is possible to do Chargebacks with SagePay... they have also told me to contact my card issuer who may be able to recover my funds.

I guess this is good news, will update you all with information when I get some.

Smashed_2

I just found out it was a Debit card that was used to pay. chances more effected?

gordikin

Smashed wrote: »

I just found out it was a Debit card that was used to pay. chances more effected?

..how did you not know this in the first place...you paid and you haven't a eff u c inggg clue how...WHY!...and now you are squealing...get over it ...it's affected BTW!

vikingaero

I can't believe you shopped with this site:

(1) Website is utterly amateur and awful - knocked up by a monkey on day release from the local zoo.
(2) No geographic telephone number
(3) No address displayed
(4) Email and webform only contact
(5) Website created 6 months ago (Creation Date: 2010-09-27)
(6) Masked registrant and address on whois
(7) whois shows a Canadian address

Next time please check out sites thoroughly when purchasing high value goods.

paddyrg

vikingaero wrote: »

(7) whois shows a Canadian address.

Although a UK webserver. Which is more relevant for jurisdiction.

BTW the Wakefield address... http://www.mailboxuk.com/Home.asp?ContentID=5 It's a mailbox. However reporting a fraud to the police would mean it would be handed over.

http://www.actinic.co.uk/ecommerce-for-startups/express-online-shopping-cart.html They are probably using this service.

PZH

Smashed wrote: »

I just found out it was a Debit card that was used to pay. chances more effected?

Possibly (again) - you are now looking at a chargeback (Since the goods are not as described?)

Found the following link from Which?

http://www.which.co.uk/consumer-rights/sale-of-goods/your-rights-when-paying-by-credit-card/chargeback-on-credit-and-debit-cards

Especially read the last Paragraphs ?

mo786uk

Smashed wrote: »

I don't know if they've been reading this or something, but just now they sent me an email for the first time in weeks saying

"We have not supplied a tripod. If you are still not in receipt of your order then please contact your card issuer and instigate a chargeback to recover your funds

Regards
Video Camera Direct"

You have been defrauded 5k - go to the Police.

Its a known scam and featured on the BBC a while back.

http://www.bbc.co.uk/news/business-11715225

moonrakerz

Yeah - but it was a bargain though !