We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Full phone signal, people straight to answerphone lost us a holiday

stubeey
stubeey Posts: 3 Newbie
edited 15 April 2011 at 4:30PM in Mobiles
HI,

My Partner registered with a radio station for a competition where they ring you back and you have to answer within 10 seconds.

She was lucky enough to be picked and was sat with phone in hand and full signal. The Radio presenter called her and the phone went straight through to her answerphone. This resulted in my partner not winning a holiday for 4 to Mallorca.

Are Orange the phone network at fault with this and should we complain.:(
«1

Comments

  • drbesty
    drbesty Posts: 967 Forumite
    I'd maybe phone them and enquire about whether there is any sort of technical fault with the handset or network, I probably wouldn't phone them and demand a holiday to Mallorca
  • Thanks,

    We are trying that, but the complaint department have just told us it was tough luck and deal with it.
  • Jon_01
    Jon_01 Posts: 5,931 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    it happens. No idea why.

    I work for one of the networks. I sit a hundred yards from a main cell tower all day with full bars and I still get the odd call going to VM.
  • Constantly happens to me and I'm with O2. I tried to speak to them about it and all I got was "there is no reported line faults in your area" so basically it's tough luck!
  • gelato_cat
    gelato_cat Posts: 2,973 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    And use a landline next time ;)

    drbesty wrote: »
    I'd maybe phone them and enquire about whether there is any sort of technical fault with the handset or network, I probably wouldn't phone them and demand a holiday to Mallorca

    [IMG]chrome://dictionarytip/skin/dtipIconHover.png[/IMG]
    I’m a Forum Ambassador and I support the Forum Team on the Savings & Investments, Small Biz MoneySaving and House Buying, Renting & Selling boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the Report button, or by e-mailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • drbesty
    drbesty Posts: 967 Forumite
    Jon_01 wrote: »
    it happens. No idea why.

    I work for one of the networks. I sit a hundred yards from a main cell tower all day with full bars and I still get the odd call going to VM.

    It's down to a lack of capacity usually, you can only have so many calls running through a cell at any time, if the cell the handset is connected to too busy then the call can't connect and is routed to voicemail
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    demand compensation its not your fault, doubt get it though
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • Greensprout
    Greensprout Posts: 1,476 Forumite
    What phone is it?
    I would have used my own initiative if someone would have told me to!
  • It's a samsung touch screen something or other.
  • steve1980
    steve1980 Posts: 2,334 Forumite
    stubeey wrote: »
    It's a samsung touch screen something or other.

    That narrows it down!

    There is nothing you can do. Just register the landline for any competitions in future!
    Estate Agent, Web Designer & All Round Geek!
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.6K Banking & Borrowing
  • 254.5K Reduce Debt & Boost Income
  • 455.5K Spending & Discounts
  • 247.5K Work, Benefits & Business
  • 604.4K Mortgages, Homes & Bills
  • 178.6K Life & Family
  • 261.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.