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Full phone signal, people straight to answerphone lost us a holiday
HI,
My Partner registered with a radio station for a competition where they ring you back and you have to answer within 10 seconds.
She was lucky enough to be picked and was sat with phone in hand and full signal. The Radio presenter called her and the phone went straight through to her answerphone. This resulted in my partner not winning a holiday for 4 to Mallorca.
Are Orange the phone network at fault with this and should we complain.:(
My Partner registered with a radio station for a competition where they ring you back and you have to answer within 10 seconds.
She was lucky enough to be picked and was sat with phone in hand and full signal. The Radio presenter called her and the phone went straight through to her answerphone. This resulted in my partner not winning a holiday for 4 to Mallorca.
Are Orange the phone network at fault with this and should we complain.:(
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Comments
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I'd maybe phone them and enquire about whether there is any sort of technical fault with the handset or network, I probably wouldn't phone them and demand a holiday to Mallorca0
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Thanks,
We are trying that, but the complaint department have just told us it was tough luck and deal with it.0 -
it happens. No idea why.
I work for one of the networks. I sit a hundred yards from a main cell tower all day with full bars and I still get the odd call going to VM.0 -
Constantly happens to me and I'm with O2. I tried to speak to them about it and all I got was "there is no reported line faults in your area" so basically it's tough luck!0
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And use a landline next time
I'd maybe phone them and enquire about whether there is any sort of technical fault with the handset or network, I probably wouldn't phone them and demand a holiday to Mallorca
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it happens. No idea why.
I work for one of the networks. I sit a hundred yards from a main cell tower all day with full bars and I still get the odd call going to VM.
It's down to a lack of capacity usually, you can only have so many calls running through a cell at any time, if the cell the handset is connected to too busy then the call can't connect and is routed to voicemail0 -
demand compensation its not your fault, doubt get it thoughDon't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.0
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What phone is it?I would have used my own initiative if someone would have told me to!0
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It's a samsung touch screen something or other.0
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