provident agents [TEXT DELETED BY FORUM TEAM]

ohreally

Is this area to become a provident support network?

purplepunto

OMG I had conversation with my DM and he suggested that if my, and other agents on his section, sales are not up to scratch we would lose our job as there are plenty of agents queuing up for the job! I dont think he lives in the real world as there are at least 6 vacant books in our office that the managers are having to collect as they cant find anyone to do it!!!

scooby088

Personally i know greenwoods and provident agents that have quit on the day given all their stuff in because of this, agents first loyalty is to themselves and if you keep losing money hand over fist then the time is to think is this worth it. I would ask the AM and section managers to get of their backsides and do something to help the agents out. Their bonus's come from what the agent collects and if collections are down then it's in their best interests to get bad payers up to speed.

Zoetoes

YOUR_A_JOKE_PROVI wrote: »

Really sorry you had bad experience with your agent, however not paying your debt is not the answer, perhaps thats the reason you had to come to us in the first place???

No, it was a last minute thing at Christmas. And I was willing to pay what I owed, just not willing to take annual leave from work to be in for an agent that changed the agreement and expected me to fit in. I offered solutions, they were refused.

scooby088

mrred66 wrote: »

errrm, i have an interview tomorrow for an s/employed agents job working 3 days a week.
i have been told i will earn £250-£300 gross p/week.
up to now the bonuses are frequently mentioned but the 'non payer' £15 deduction isnt....are the provvident liars? are they ok to work for?

dont like being ub40 but dont like being ripped off!

I'd prefer being unemployed rather than work for provident or any other company like that.

shaftedbyprovi

scooby088 wrote: »

Personally i know greenwoods and provident agents that have quit on the day given all their stuff in because of this, agents first loyalty is to themselves and if you keep losing money hand over fist then the time is to think is this worth it. I would ask the AM and section managers to get of their backsides and do something to help the agents out. Their bonus's come from what the agent collects and if collections are down then it's in their best interests to get bad payers up to speed.

There is NO CHANCE the dm can possibly cover more than 2 books in a week! The am or rom would have to go out to collect and we know that would be below them! They sit in their glass houses throwing stones at whoever will listen to them(that wont be a lot) telling other people what to do when in reality they would struggle to find some streets never mind their way home at night(maybe their wifes/girlfriends both! would be pleased). As for the dm saying they have lots of people waiting for these jobs we know thats not true as they struggle to fill collectors jobs and hate covering books. I worked for provi for two years and while they may be the biggest home credit provider they are on a downward spiral with mr CROOK (well named) at the helm. I'm sure if you googled his name you would find out who he worked for before and wether he did the same there. Agents should hand in their clips, after taking your wages, and tell the dm to collect it and you wont be back. There are lots of company out there and i'm sure would welcome agents with your experiences. I am with shopacheck and know my boss has had enquiries asking for vacancies. You have a lot to offer not least the relationship you have with customers that you would be able to poach. They may not like it but nothing they can do.

cash_loss

I am a DM for Provi, trust me this is not right, we are expecting a lot of agents to walk out in the next few weeks. Those that have made this decision have never collected a book. We are going to lose some very good agents. They will lose more money when the books are not collected.

whataf**kingliberty

if the managers done there job in the first place and went out and done the arrears then maybe the customers wouldnt be behind and the agents wouldnt be getting charged!

stormchild

cash_loss wrote: »

I am a DM for Provi, trust me this is not right, we are expecting a lot of agents to walk out in the next few weeks. Those that have made this decision have never collected a book. We are going to lose some very good agents. They will lose more money when the books are not collected.

I do not feel sorry for any dm out there as you are the ones who should be shouting loudest right now. It should be up to you lot to tell the powers that be that this is not the proper way to conduct a company of this magnitude. You are going to be collecting books all day and night and go home to your wife who will tell you to get another job as she does'nt need the stress of you grouching all the time. I think the only reason a lot of agents have not walked out so far is that it takes time to set up interviews.

xangeleyes

Aw I'm sorry you're going through this.

I've used Provident in the past and I don't think much of them because of the interest, but our collector was really nice and then suddenly he changed into this horrible man demanding money back. Of course this was OUR fault anyway for not being about to pay him what we owed each week.

Is it really worth the hassle of staying with them? It's not your fault that you can't get your customers to pay up, some customers are really cheaky and avoid paying each week.
I feel this is really unfair to you!
If you were to go and bang on doors and intimidate them, you might get your money but you'd probably end up with the sack, so you can't win either way.

I haven't read all these comments, so I'm sorry if I've asked something that you've already answered.