Problem connecting network to modem-was Problem connect to setup screen ofZoomADSLMdm

krishna

Just tried running tracert too. First line says "request timed out". After that it gives addresses for our (ex)service provider (in process of changing, hence needing to access modem).
Should I be trying to make these changes at the modem or the DLink router?

Chippy_Minton

krishna wrote:

Ethernet adapter Local Area Connection:
Media state....: Media disconnected

Make sure the Ethernet cable is fully pushed in on computer and modem/router. The router's LAN light should be on if the connection is made. If still no good, try a different cable.

Try repairing the Local Area Connection in Network Connections.

espresso

You will need to make the user/password changes in the modem set-up (I didn't realise that you were actually in the process of changing) Once you have the modem set-up and working with your new provide you can then share the connection with the router. One step at a time.

krishna

espresso wrote:

You will need to make the user/password changes in the modem set-up (I didn't realise that you were actually in the process of changing) Once you have the modem set-up and working with your new provide you can then share the connection with the router. One step at a time.

Made some progress. It appears we have:
1. Zoom Ethernet Modem/Router
2. DLink Ethernet Hub (not router)

The trouble was that I think the cable connecting the modem to the hub is not a standard ethernet cable (though it looks like it). I changed the cable and connected laptop directly to modem and was able to log on and make changes to the ADSL settings. Now connected to Zen and it is blisteringly fast (compared with Nildram).

Trouble is I can't now get the rest of the network to access the internet. Had to change cables back again to connect modem/router to the hub (the standard cable didn't seem to work; i.e. didn't get a LAN light with that). Are there any other changes I need to make to settings to get this working across our network? To recap, this is a Win 2000 Pro peer to peer network (i.e. no server).

krishna

An update. I now realise I had to change the IP address of the router to fit in with the address pool of the network. But still can't get internet access across the network. Any other suggestions?

Thanks

albertross_2

could you post an ipconfig report

start, run, cmd

ipconfig /all >c:\1.txt
notepad c:\1.txt

copy and paste.


what is the exact model of the router and switch/hub?

krishna

Modem/Router is a Zoom X3 ADSL Modem. Model 5560
Hub is a DLink DFE-908Dx 8 Port 10/100Mbps Dual Speed Hub

When connecting the modem/router to the hub should I be using one of the Twisted-Pair ports (MDI-X) or the Uplink port (MDI-II). The cable originally used to connect router to hub is labelled copartner CM 24awg/4prs Category 5 Patch Cord. The cable used to connect pcs to the hub (and which works for connecting laptop directly to router) is labelled cat5e-100 stranded type CM. Cat 5 Cable Master. Doesn't seem to give a LAN light on router if I use that one.

IPConfig results on Laptop when connected to router directly (only way I can get online) is as follows. NB this is using default IP address for router. Can't seem to connect to net if I change it to one in our network's address pool.


Windows IP Configuration



Host Name . . . . . . . . . . . . : DPPILAPTOP01

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Wireless Network Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network Connection

Physical Address. . . . . . . . . : 00-15-00-24-7C-98



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC

Physical Address. . . . . . . . . : 00-0A-E4-DA-06-AC

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 10.0.0.5

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 10.0.0.2

DNS Servers . . . . . . . . . . . : 10.0.0.2



IPconfig results from one of networked PCs is as follows:

Windows 2000 IP Configuration Host Name . . . . . . . . . . . . : DPPI3
Primary DNS Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 3Com EtherLink XL PCI TPC NIC (3C900B-TPC)
Physical Address. . . . . . . . . : 00-01-02-DE-89-93 DHCP Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : 192.168.0.3 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.0.100 DNS Servers . . . . . . . . . . . : 213.208.106.212
213.208.106.213

krishna

PS If anyone knows any decent companies or individuals who might be able to provide IT support to a small charity based in North London (Finsbury Park) do PM me. I've been trying to find someone decent but so far I've failed.

espresso

It looks to me as if your DNS servers are still set up for your old ISP. Zen's DNS servers are 212.23.3.100 and 212.23.6.100.

albertross_2

Haven't had chance to read through the thread fully yet, but this stands out a bit..at first glance.

192.168.0.3
Default Gateway . . . . . . . . . : 192.168.0.100

they should be 10.* if the router is allocating ip addresses with dhcp.

if you hold the 2 cat5 cables next to each other, do the colour and order of the wires in the connector match at both end (when comparing one lead to another)?

Which mdi port to use depends on whether you have normal cat5 or crossover cables.

edit read a bit more now.. is this a work network, and are all the peer to peer pc's setup with a static 192.168 address? you say you've setup the router with matching addresses, but still showing as a 10. address on the ipconfig. you probably need to set the router up as 192.168.0.100 to match the pc's default gateway settings.. did this work previously?