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Starter (excel & word) stopped printing

2

Comments

  • Mumstheword
    Mumstheword Posts: 3,766 Forumite
    Part of the Furniture Name Dropper Combo Breaker
    It's USB and a Brother DCP 340 CW (altho I;m not using it wirelessly as I find it always functioned better wired in!)
    *** Friends are angels who lift us to our feet when our wings have trouble remembering how to fly ***

    If I don't reply to you, I haven't looked back at the thread.....PM me :)
  • Mumstheword
    Mumstheword Posts: 3,766 Forumite
    Part of the Furniture Name Dropper Combo Breaker
    Update - I'm still able to print from a website so think it's defo an office starter problem.
    *** Friends are angels who lift us to our feet when our wings have trouble remembering how to fly ***

    If I don't reply to you, I haven't looked back at the thread.....PM me :)
  • giraffe69
    giraffe69 Posts: 3,635 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Whatever it is it isn't Office 2010 starter expiring as the wqebsite says

    "Office Starter is not trial software - you can continue to use it as long as you need it. When you’re ready to move up to PowerPoint, Outlook and the many rich functionalities in a full Office version, upgrading is just a few clicks away."
  • bob_man_uk
    bob_man_uk Posts: 517 Forumite
    hi, i have EXACTLY the same problem as you, notepad, mspaint, any program you try to print from it will say that there are no printers or something to that effect, also you may find that if you have an XPS document printer or a PDF document printer, those too, do not work.

    I thought it was office 2010, but after uninstalling, cleaning up the system and installing another version of office. no dice, spooler is running and i cannot see any other issues with the system.

    i too googled with no luck, so if anyone has an idea... please shout :)
  • Mumstheword
    Mumstheword Posts: 3,766 Forumite
    Part of the Furniture Name Dropper Combo Breaker
    Hi again!

    Well it gets stranger.... the other day I managed to print an excel file.
    Yesterday I couldnt.
    Today i can.

    Maybe it's only happy on certain days of the week!
    *** Friends are angels who lift us to our feet when our wings have trouble remembering how to fly ***

    If I don't reply to you, I haven't looked back at the thread.....PM me :)
  • lucylucky
    lucylucky Posts: 4,908 Forumite
    Ditch MS Office for a free open source alternative would be one solution perhaps?
  • bob_man_uk
    bob_man_uk Posts: 517 Forumite
    not if office has broken the ability to print
  • lucylucky
    lucylucky Posts: 4,908 Forumite
    bob_man_uk wrote: »
    not if office has broken the ability to print


    But it hasn't;)
  • Mumstheword
    Mumstheword Posts: 3,766 Forumite
    Part of the Furniture Name Dropper Combo Breaker
    Over a month later and I'm still no closer to a solution. Just thought I'd bump this thread in case anyone has come across any good ideas!

    Some days it'll print from starter, some days it wont. This morning it wouldnt. I then printed off a webpage, and straight after, it would print off starter!
    *** Friends are angels who lift us to our feet when our wings have trouble remembering how to fly ***

    If I don't reply to you, I haven't looked back at the thread.....PM me :)
  • santer_2
    santer_2 Posts: 4,406 Forumite
    1,000 Posts Combo Breaker
    edited 27 May 2011 at 8:04AM
    Have you got Avira anti virus or Norton with the office plug in? If so, make sure you are not connected to the internet, then disable Avira or disable the Norton Office Plug in

    Or

    1. From the Start Menu, go to the Office Starter 2010 folder
    2. Right-click on the shortcut for Word and left-click Properties
    3. Go to the Shortcut tab and click the Advanced button
    4. Make sure the Run as Administrator checkbox is checked
    5. Do the same for Excel
    6. You might need to open the app two times before the UAC message appears, but you will be able to see your default printer after that
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