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HELP! PLEASE! Win 7 anti spyware con has infected & taken over my laptop!

dalek
dalek Posts: 9,386 Forumite
edited 6 April 2011 at 6:15PM in Techie Stuff
I can't open anything - including malawarebytes!
The Daleks Reign Supreme, All Hail The Daleks!
«134567

Comments

  • dalek
    dalek Posts: 9,386 Forumite
    Cheers.

    But it wont let me open up my flash drive with malawarebytes on it.

    I can't get it on a cd with the computer i'm using now.
    The Daleks Reign Supreme, All Hail The Daleks!
  • karatepet
    karatepet Posts: 231 Forumite
    Part of the Furniture 100 Posts
    Try booting in safe mode and run malwarebytes
  • dalek
    dalek Posts: 9,386 Forumite
    I have tried safe mode - it wont run malawarebytes
    The Daleks Reign Supreme, All Hail The Daleks!
  • karatepet
    karatepet Posts: 231 Forumite
    Part of the Furniture 100 Posts
    Have you tried renaming the malwarebytes program and booting without networking?
  • dalek
    dalek Posts: 9,386 Forumite
    oh i will try renaming, thankyou.
    The Daleks Reign Supreme, All Hail The Daleks!
  • karatepet
    karatepet Posts: 231 Forumite
    Part of the Furniture 100 Posts
    Did you check the link in an earlier post about downloading rkill?
  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    you have not mentioned running Rkill ,you need to run that first , a black box should open up and kill some processes , then run malwarebytes staright afterwards

    from bleeping computer

    Before we can do anything we must first end the processes that belong to XP Internet Security, Vista Antimalware 2011, and Win 7 Antispyware 2011 so that it does not interfere with the cleaning procedure. To do this, please download RKill to your from the following link.

    RKill Download Link - (Download page will open in a new tab or browser window.)

    When at the download page, click on the Download Now button labeled iExplore.exe download link. When you are prompted where to save it, please save it on your desktop. (or in your case usb drive)
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    Long term forum member
  • codheadling
    codheadling Posts: 107 Forumite
    Part of the Furniture Combo Breaker
    try using this code to register it, 1147-175591-6550 ,then malwarebytes should be able to open and clear it,
    If you think nobody cares if you're alive, try missing a couple of payments.
  • karatepet
    karatepet Posts: 231 Forumite
    Part of the Furniture 100 Posts
    I see Browntoa has also posted.I would follow there instructions has i believe they have more knowledge about removing a virus than me.Good luck
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