Tesco/Asda Pricechecker Thread - part 3

ydraiggoch73

Elenathion wrote: »

Phone up and get a goodwill voucher hehe.
Remember to use the 30p Betty Crocker voucher to make it even better hehe.

I thought about it after seeing your post but decided I didn't want Tesco to know my address! I bought 3x Betty Crocker today 3.39 - 90p in vouchers plus DTD voucher 2.24.....35p to pay should give me £5.48 back!! :T

ootie

Well, I've had a lovely afternoon in Tesco, NOT....!

I went in today to spend my second voucher. This one was for £18.88 and was from a receipt from last Monday.

My shopping last Monday was partially paid for with a £10.18 voucher.

The store absolutely completely REFUSED to take my voucher, because it was generated from a receipt that had had a DTD on it.

I telephoned customer service, they telephoned the store to say they had to take the voucher.

The store STILL refused to take it, and a duty manager came to see me. She said it was store specific and that they had put a blanket ban on all vouchers if the receipt they had been generated from had been paid for at all with a DTD voucher.

I phoned customer services again, they yet again agreed she was wrong. He spoke to her for about quarter of an hour. She argued with him and still absolutely refused to take it. She said they'd decided and that was that. I am totally lost as to what to do!

I have of course emailed tesco, but am not holding my breath for a reply after reading of others' experiences on here.

Not happy.

debsjc

Ladyshopper wrote: »

I've done rather a lot of transaction, and used a different email address every single time (thanks to disposable email addresses). Touch wood have never had a problem other than the other week on a Friday when loads got stuck in the system for about 4 days. I am also using a variety of pc, laptop and phone to enter receipts (not that I'm paranoid or anything!).

Oooh phone, good idea. I didnt think of that! although I don't think they are tracing IP adys, but still

sirbrainy

ootie wrote: »

Well, I've had a lovely afternoon in Tesco, NOT....!

I went in today to spend my second voucher. This one was for £18.88 and was from a receipt from last Monday.

My shopping last Monday was partially paid for with a £10.18 voucher.

The store absolutely completely REFUSED to take my voucher, because it was generated from a receipt that had had a DTD on it.

I telephoned customer service, they telephoned the store to say they had to take the voucher.

The store STILL refused to take it, and a duty manager came to see me. She said it was store specific and that they had put a blanket ban on all vouchers if the receipt they had been generated from had been paid for at all with a DTD voucher.

I phoned customer services again, they yet again agreed she was wrong. He spoke to her for about quarter of an hour. She argued with him and still absolutely refused to take it. She said they'd decided and that was that. I am totally lost as to what to do!

I have of course emailed tesco, but am not holding my breath for a reply after reading of others' experiences on here.

Not happy.

Store mgr needs to be sacked

pingua

ydraiggoch73 wrote: »

Unconfirmed possible deal..... Tesco Bramley apples 880g T £1.37 A £1.37 2 for £2......DTD £1.48 NET £1.26 HOWEVER Tesco Real Food magazine has 40p off voucher, use two to get the apples for 46p for 2 bags

Oh apple crumble here we come - thanks. AND it will go lovely with the stash of custard - yum.

cherry6

ootie wrote: »

Well, I've had a lovely afternoon in Tesco, NOT....!

I went in today to spend my second voucher. This one was for £18.88 and was from a receipt from last Monday.

My shopping last Monday was partially paid for with a £10.18 voucher.

The store absolutely completely REFUSED to take my voucher, because it was generated from a receipt that had had a DTD on it.

I telephoned customer service, they telephoned the store to say they had to take the voucher.

The store STILL refused to take it, and a duty manager came to see me. She said it was store specific and that they had put a blanket ban on all vouchers if the receipt they had been generated from had been paid for at all with a DTD voucher.

I phoned customer services again, they yet again agreed she was wrong. He spoke to her for about quarter of an hour. She argued with him and still absolutely refused to take it. She said they'd decided and that was that. I am totally lost as to what to do!

I have of course emailed tesco, but am not holding my breath for a reply after reading of others' experiences on here.

Not happy.

Which store is this?

debsjc

ootie wrote: »

Well, I've had a lovely afternoon in Tesco, NOT....!

I went in today to spend my second voucher. This one was for £18.88 and was from a receipt from last Monday.

My shopping last Monday was partially paid for with a £10.18 voucher.

The store absolutely completely REFUSED to take my voucher, because it was generated from a receipt that had had a DTD on it.

I telephoned customer service, they telephoned the store to say they had to take the voucher.

The store STILL refused to take it, and a duty manager came to see me. She said it was store specific and that they had put a blanket ban on all vouchers if the receipt they had been generated from had been paid for at all with a DTD voucher.

I phoned customer services again, they yet again agreed she was wrong. He spoke to her for about quarter of an hour. She argued with him and still absolutely refused to take it. She said they'd decided and that was that. I am totally lost as to what to do!

I have of course emailed tesco, but am not holding my breath for a reply after reading of others' experiences on here.

Not happy.

Can you name and shame the store, to see if anyone else has the same problem?

Babiesmummy_2

I did 2 shops on Friday 1 after the other and entered the same email address and got 2 emails back at the same time on Saturday no problem.

pingua

ootie which store please?

DTDfanBoy

strawberry_shortcake wrote: »

The 1st transaction would have been £10.98 cheaper at Asda, 2nd £13.77 and 3rd £13.91!!! So yes, if the 4th was over £11.34 cheaper and they are using the 'what you're entitled to' and not what you got as a voucher that would be me over the limit!!! :mad:

Don't forget that as the voucher value is capped at £20, to maximise your DTDing you want to aim for £20

Anything above the £20 limit costs you, so far you've cost yourself £10, which would have given you a £20 voucher :eek: