Norton Security

debitcardmayhem

andyrules wrote: »

No I didn't run as administrator - just looking now - how do I do that?

Hold down shift key and right click on the icon/file run as administrator.

debitcardmayhem

Looks like that you did not click fix on the Malwarebytes scan either so they will still be there.

RussJK

andyrules wrote: »

No I didn't run as administrator - just looking now - how do I do that?

Right click on the file, then press Run as Administrator

Alternatively hold down CTRL and SHIFT while you load it.

See this guide if you have any trouble:
http://www.sevenforums.com/tutorials/11841-run-administrator.html

How did you manage with the steps? It'd be useful if you did them one by one, and let me know otherwise I don't know which things you've skipped or why

RussJK

debitcardmayhem wrote: »

Looks like that you did not click fix on the Malwarebytes scan either so they will still be there.

Good point, lucky you were paying attention unlike me

Andy, re-run Malwarebytes but only do a quick scan, and make sure you remove things as it advises!

andyrules

ok will do, still trying to figure how to get the Hijack as an icon!

andyrules

Am running quick scan but can't get the administrator option. Looked at the link, but I'm on xp, does that make a difference?

debitcardmayhem

andyrules wrote: »

ok will do, still trying to figure how to get the Hijack as an icon!

Same rules apply find the exe in explorer and shift right click run as admin

andyrules

I must be doing something wrong as I can't open as admin, there is just no option there.

Just re-run malware and is showing no threats now.


Malwarebytes' Anti-Malware 1.50.1.1100
https://www.malwarebytes.org

Database version: 6230

Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

01/04/2011 23:15:17
mbam-log-2011-04-01 (23-15-17).txt

Scan type: Quick scan
Objects scanned: 134598
Time elapsed: 4 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Just running Spybot.

debitcardmayhem

I may be wrong, and I often am , but it looks like you might have posted your last MBAM log before you fixed, but I have just booted into ubuntu so I can't check that out at the mo, plus my lappy has no infected files on it , my only "infected" machine will wake the OH up and we don't want to go there. I will wait to see what Russ says cos he knows more than me, (I know not diff is it). I notice that you have XP sp2 not a good idea you should be on SP3 , but let's see if the guys can clean you up first, and I would recommend that you change from AVG to either Avast,Avira or MSE but that is also for later. Good luck ...

andyrules

debitcardmayhem wrote: »

I may be wrong, and I often am , but it looks like you might have posted your last MBAM log before you fixed, but I have just booted into ubuntu so I can't check that out at the mo, plus my lappy has no infected files on it , my only "infected" machine will wake the OH up and we don't want to go there. I will wait to see what Russ says cos he knows more than me, (I know not diff is it). I notice that you have XP sp2 not a good idea you should be on SP3 , but let's see if the guys can clean you up first, and I would recommend that you change from AVG to either Avast,Avira or MSE but that is also for later. Good luck ...

I am running the trial AVG computer man installed, but intend to get rid when it runs out. It hasn't done a good job, has it? Just got rid of a virus I was lumbered with for ages, cost an arm and leg to have re-install

I fixed before I posted, but then cleaned up with CC.

Spybot is taking forever.