Moving from BT - Can i still access my email ??

g4fne

Hi folks.

After going through another annual stress of dealing negotiating my new BT Broadband connection, i have taken the decision to migrate to another provider.

I have had the following email from BT

[FONT=&quot]You can still use your BT email account[/FONT][FONT=&quot][/FONT]

[FONT=&quot]So that you can still send and receive emails using your BT email address, we'll downgrade your account to our Pay-as-you-go dial-up service. Your email address stays the same. This service is subject to the standard terms and conditions at bt.yahoo.com/terms. You'll need to dial up using our Pay-as-you-go dialler at least once in the next 60 days - and every 90 days after that. If you don't, we'll automatically close the account. [/FONT]


Can anyone confirm if this is basically tellng me if i will only be able to still access my btinternet.com email addresses if i use the pay as go broadband ??

penrhyn

No such thing as PAYG ADSL broadband.

They are talking about pay as you go dial up, who's got a dial up modem these days.

Prepare to lose your account by getting you own domain or a Gmail account.

g4fne

Thats what i thought ... thanks

spenderdave

In general regardless of what they say most bt email accounts remain active for a very long time after you move. Mine still works 18 months after I moved, despite them occasionally sending me emails threatening to close it.

Best thing to do is to get a domain name and an email address associated with that, then you never have to worry when changing providers. Very cheap nowadays - or even go to a free gmail address.

g4fne

thats what i thought. Thanks

Bogtrotter

One of my friends had his BT e-mail stopped within 3 months of leaving.

I moved from BTInternet to O2 over 2 years ago. Still using my BTInternet e-mail address as my main contact (to be honest I'm too lazy and can't be bothered to change my profile everywhere).

What I do at the beginning of the month is to connect to BTInternet on the dial-up number 0845 7560000 and check my e-mails (only takes a couple of minutes)... never had any e-mails from BT threatening to stop my e-mail service.

One other thing however... maybe its just my setup but I can't send e-mail using Outlook while connected to O2 ADSL. I had to modify the profile to send mail using the O2 SMTP server.

One bonus is that you still have the option of e-mail/access information if you are away from home and no access to a broadband service.

macman

Bogtrotter wrote: »

One of my friends had his BT e-mail stopped within 3 months of leaving.

I moved from BTInternet to O2 over 2 years ago. Still using my BTInternet e-mail address as my main contact (to be honest I'm too lazy and can't be bothered to change my profile everywhere).

What I do at the beginning of the month is to connect to BTInternet on the dial-up number 0845 7560000 and check my e-mails (only takes a couple of minutes)... never had any e-mails from BT threatening to stop my e-mail service.

One other thing however... maybe its just my setup but I can't send e-mail using Outlook while connected to O2 ADSL. I had to modify the profile to send mail using the O2 SMTP server.

One bonus is that you still have the option of e-mail/access information if you are away from home and no access to a broadband service.

That's entirely normal. No ISP will let you send on their SMTP server if you are not a customer of theirs. If they did , they would be hit with massive amounts of spam.

bertietrouble

Glad I happened across this thread and would appreciate any advice.... We switched from BT as our main ISP quite a few years ago, I would guess about 5 or 6 and are still using the original email accounts without charge or interuption since. When we first went to Talk Talk, we did get a couple of those emails saying we needed to use the 'pay as you go dialler',but to be honest we didn't understand what they meant and did nothing.

Despite since moving house and ISP's a second time, we are still using the original main account and two sub accounts. As so much time has gone by, we are nervous of calling BT to clarify in case they cut us off without sufficient time to access our accounts. Equally we are nervous that they might do just that, without warning one of the days.

I have a free Hotmail account also but the bulk of my emails have been for years via the BT address. The thoughts of contacting the probably hundreds of people to let them have changes of email address is frankly more stressful and daunting a prospect than changing home address and telephone numbers ever was! I had a vague memory of MSE saying some time ago that even if you left BT as your ISP, provided you still got your phone line from them, then you were still a customer even if you paid the bill elsewhere and therefore entitled to I think 5 free email addresses...Have I imagined that?!! Is there a chance that we are still benefitting from something that was in fact the case at one time?

Any help or advice greatly received,thanks.

macman

Why would BT allow you to use their servers if you don't pay for their broadband service? Paying line rental to BT phone line does not give you 'free' email addresses. Setting up a Gmail account takes 5 minutes. Notifying your contacts takes via a group email takes maybe another 15 minutes. It's neither stressful nor daunting.
BT might cut you off tomorrow, or they might never do so.

bob60

i am soon to leave virgin because i am moving home. there is no cable in the new place.
will i lose my blueyonder email address straight away, or will it stay open a while?
thanks

knightstyle

When we left BT a couple of years ago we ended up paying about £1 a month to keep the BT Email address. After a year we changed to Gmail which is free and we can keep it whenever we change ISP again.