Think my computer has been infected

harvey1964

RussJK wrote: »

Why are you running "spyhunter", and where did you get it from? It's a rogue app, and no one in this thread asked you to run it.

i dont know how it came up....I thought that was the link that i had clicked
I am now running kaspersky virus remover tool...its been running for 40 min and has only got to 1% complete........
I am losing the will to live here......

RussJK

In that case you've got a browser hijack. We can deal with that step by step Relax, it'll get fixed.

Let the tool finish - it lies and says 1% most of the way through the scan.

Afterwards, run this:
http://www.users.on.net/~russ/mb.exe

It is just Malwarebytes scanner, renamed slightly to trick the malware. Update it first, then run a Quick scan and let it clean anything. Please copy and paste the log here.

If it can't run, then that's no problem as there are other steps we can try. Just let us know, it'll be alright.

closed

Did you try doing a system restore?

harvey1964

closed wrote: »

Did you try doing a system restore?

I DIDNT KNOW HOW TO DO THAT..oops.....sorry
also i,m not 100% sure that the trojan message did not come up before yesterday......

closed

Could you post a hijackthis log?

http://www.trendmicro.com/ftp/products/hijackthis/beta/HijackThis.exe

harvey1964

hope this makes sense...and is there any confidential info on the above log i should be worried about ?
not sure whether to let it fix or wait and see what you recemmend on here

closed

how much ram is installed, how far has the scan got? Approx, how much data have you got?

If you are able to, kill the spyhunter process in task manager, and uninstall it in control panel - did you install this instead of malwarebytes? the file for malwarebytes is called mbam-setup.exe

nothing confidential, apart from a forename, edit it out if you are concerned

When you have cleaned up the infection, this may be of interest, as you appear to have a lot of bloat which may be slowing things down if you are low on ram

https://forums.moneysavingexpert.com/discussion/2436849

harvey1964

closed wrote: »

how much ram is installed, how far has the scan got? Approx, how much data have you got?

If you are able to, kill the spyhunter process in task manager, and uninstall it in control panel - did you install this instead of malwarebytes? the file for malwarebytes is called mbam-setup.exe

nothing confidential, apart from a forename, edit it out if you are concerned

When you have cleaned up the infection, this may be of interest, as you appear to have a lot of bloat which may be slowing things down if you are low on ram

https://forums.moneysavingexpert.com/discussion/2436849

what do i go into to get rid of spyhunter ?

closed

control panel, add remove programs, if it will let you

enigma52

I see you have "Limewire" and you wonder why you have problems.