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Updated Printable Money off Coupons & Policies Thread 17 (and chat)

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Comments

  • mimi1234
    mimi1234 Posts: 7,962 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Sorry to hear about your problem SWOOD75729. Hope you get it sorted out eventually.

    Just been to Superdrug, only 1st class stamps are on the 5% discount. HTH.
  • swood75729
    swood75729 Posts: 305 Forumite
    Thanks for all the advice sometimes it's hard to be objective when you are so close to the problem. I have emailed Philip so we will see what they say, will keep you updated. Thanks again
  • Thrifty_Sister
    Thrifty_Sister Posts: 5,824 Forumite
    swood75729 wrote: »
    Thanks for all the advice sometimes it's hard to be objective when you are so close to the problem. I have emailed Philip so we will see what they say, will keep you updated. Thanks again


    Evereybody offering good advice on here and its good that you have emailed but I would also back it up with a phone call if no reply within the next couple of hours. I would outline all that you have said about your Mother and saying that if anything bad happens you hold them responsible. Disgusting way to treat anybody never mind an older lady with health problems. Just who do they think they are? I hope you get satisfaction - keep us posted swood and meanwhile please pass on my best wishes to her.
  • BLUEWKD
    BLUEWKD Posts: 6,800 Forumite
    Part of the Furniture Combo Breaker
    Disgusting bullying swood. I'm sure one of the newspapers would be VERY interested to hear what has happened. I would cool down a bit then calmly go to the store and find the people responsible and very calmly tell them how disgusted you are with the way they bullied and treated your mum and how would they feel if it was theirs. I think it works better if you are calm and don't descend to their level of shouting.
    Be thankful for what you have because it could all be taken away tomorrow.;)


  • bullshot
    bullshot Posts: 4,028 Forumite
    Part of the Furniture
    Appalling behaviour swood....your mum needs more than a verbal apology ....you must get this sorted for her.... I can stand up for myself, probably I'm one pensioner that T's staff should not cross, but not all 'older' people can and so they get picked on...absolutely disgraceful....not making excuses, but it is the fraudsters/absusers of this promo that have got Tesco staff on edge and overreacting , therefore all customers are being tarred by the same brush...just not fair.
  • gill377
    gill377 Posts: 2,169 Forumite
    idlesaver wrote: »
    This is the direct link to PDF of Countrylife butter coupon, Valid untill 19/04/2011

    http://www.enjoycountrylife.co.uk/ecoupon/countrylifecoupon.pdf

    its on offer in tesco 2 for £3, full price in asda, nice for a apg,:D
    Live for today, for tomorrow is promised to no-one.

    never complain about growing old,far too many people have been denied that privilege.


  • gill377
    gill377 Posts: 2,169 Forumite
    swood75729 wrote: »
    Customer services have rang back and said sorry she was in the right and she is going back to the store to get an apology off the manager.
    No financial compensation offered but I think she wants an apology more

    they are still b*****ds, nothing can compensate the humiliation of what she went thru, but a nice bunch of flowers,cup of tea and cake(on the house) and a gift card, could soften the blow a little. if I was you I would fone the store a quietly point this out to them and also tell them she has had a heart attack and to treat her with the respect she deserves.!!!!!! Oh I'm soooooooooooo cross.:mad:, and she not my mum,so you must feel 10 time worse.:(
    Live for today, for tomorrow is promised to no-one.

    never complain about growing old,far too many people have been denied that privilege.


  • jeferey
    jeferey Posts: 4,300 Forumite
    Mortgage-free Glee!
    Absolutely disgusting behaviour from T's Swood - I echo all the comments above - jugular time - she needs more than just a verbal 'sorry'
    If at first you don't succeed, try, try, try - oh bu99er that just cheat :D
  • CouponWoman
    CouponWoman Posts: 6,065 Forumite
    I am so shocked at how Tesco treated your mum, swood.

    I hope that she gets an apology and the member of staff a written warning for her behaviour to customers. In fact should be a sackable offence as she slandered the lady as well as embarrassed and upset her.

    Please let us know that your mum is OK

    CWxx
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