Plusnet broadband and phone

jinkster

Has anyone had any dealings with these? Looking at signing up.

andrewmp

I've just signed up (for parents). £28 Quidco and £50 worth of wine available at the moment!

macman

Plenty of Plusnet feedback on these boards, just search on it. Mostly favourable, but some differ.

johnnyblount

pretty open about problems forum is good for sorting any probs , part of bt so communication with engineers better than talk talk if faults appear imo
3 month free deal at moment makes it pretty cheap.

sjb2016

I'm happy with Plus.net. Have them at two properties. We lived on Skye with my father-in-law, and have had the BB with them for about 18 months, and never had a problem. Well, once the speed was really slow for a few days. i kept telling my father-in-law to restart the router, which he didn't. Eventually, everything stopped so he had to restart, normal speed instantly resumed.

Have Plus.net phone and BB down here in Bedford, and the service has been reliable. One Sunday evening the internet went down, rang tech support and had to wait for about 15 minutes. Asked me to try the test socket, but it was about 11 pm and I was tired, so said I'd try in the morning, but didn't have to as things were sorted by then.

Phone used to be a better deal, with free international minutes on the included calls, but that went away in January. However, I rang them and told them O2 had a good offer for me, and they gave me any time calls and international minutes for the price I was paying for evenings and weekends and no international minutes.

Their forums are active and have helpful employees and other members answering questions, so even though owned by BT, they haven't been wrecked (yet).

Long story short, if their packages fit your requirements, I would recommend them.

thepurplegoldfish

I have Broadband, Phone line & Calls package. I'm happy with them too.

david29dpo

I am having a few problems at the moment but very good at sorting it out.

I_luv_cats

Just be aware that "Plusnet" have a TRAFFIC MANAGEMENT policy.

miss_pixie_2

ive been with them for about 3 weeks now. Found the sign up process easy and they kept me well informed via texts and email (when i had chance to check it) broadband was put on day earlier than they had estimated.
No probs with them and pleased so far

johnnyblount

just dont forget to use the refer link not standard link if signing up on current deal as it gets you 3 months free internet if you get someone to refer you

I_luv_cats

http://www.plus.net/support/broadband/speed_guide/download_speeds.shtml

Traffic shaping sadly.