Onepoll - New Website. Any Problems

ItsMe

I've just sent an email to [EMAIL="support@onepoll.com"]support@onepoll.com[/EMAIL] asking them to put a message on the hompage acknowledging the problems and hopefully advising when the site should be running properly. We'll just have to see if they do.

hjl760

I'm having exactly the same problem will the polls not loading and all the error messages. Haven't managed a single survey since the site upgrade.

Have just emailed them at members@onepoll.com to let them know, hopefully they'll sort it out. Bring back the old website!

Turtle

Hi, they have put a message on the home page saying it's slow so well done. Doesn't say it's rubbish as well though! I've got about 10 surveys waiting as well, but I can't get through even one of them. Errors on every question, never moves from 0% and never gets past Q1. So, I will have another look tomorrow.

I can't actually believe they've released this to a live environment without testing it!

ItsMe

Yay! Looks like they read their emails even if they don't respond to them then. Let's hope they sort the site out quickly as well so we can get on with answering surveys as easily as we used to.

Louzilla

Yeah, I keep trying to fill them in, I hope it gets fixed up in the next few days or so!

geordie_joe

ItsMe wrote: »

Yay! Looks like they read their emails even if they don't respond to them then.

Or maybe they listen to the 58 messages they have on their facebook page telling them it's slow.

kst101

I have just entered a groundhog day of mother and mother in law holiday questions which ask rhe same questions again and again and never leave the first question. Am giving up for the night

angelcatcher

geordie_joe wrote: »

Don't hold your breath, I cashed out 23 days ago (paypal payment) and I'm still waiting. Don't bother emailing them either, they NEVER reply.

At least I find I'm not the only one with this problem *sigh*
I'm not sure now when I attempted to cash out, but if other people are having problems, then it wasn't just something I did.

jacflash

This is what they're saying on Facebook:

Dear all.

We launched our new site yesterday morning and since, we've been suffering from performance issues with our new site.

We are working extensively to fix this as soon as possible.
...
We appreciate your concerns however we stress that all of your details and credit earned remain intact.

We thank you for your patience in this matter and we will post another update soon.

With thanks,
The OnePoll Team

At least they know about the problems, guess we have to bear with them for a bit while they get it sorted.

wisecad

This is a classical example of "If somethings not broken DON'T mend it"

OnePoll's previous website was easy to navigate, colourful, and worked a treat - NO way could you call it dated.

The new one is drab (about 4 colours max), Cheap looking and (most importantly) doesn't work!!

This was all probably done due to some over-rated whizz-kid exec wanted to either make a mark or keep himself in a job.

Change just for change sake rarely pays dividends