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help with asus laptop problem
Glad
Posts: 18,911 Senior Ambassador
in Techie Stuff
son's laptop is giving problems
on startup there is a screen saying your laptop didn't close down properly and 2 options
1. launch startup repair or
2. start windows normally
1st option just makes screen flash then goes back to screen with above 2 options
2nd option goes to start windows then restarts laptop and goes back to screen with above 2 options
any ideas anyone?
on startup there is a screen saying your laptop didn't close down properly and 2 options
1. launch startup repair or
2. start windows normally
1st option just makes screen flash then goes back to screen with above 2 options
2nd option goes to start windows then restarts laptop and goes back to screen with above 2 options
any ideas anyone?
I am a Senior Forum Ambassador and I support the Forum Team on the Wales, Small Biz MoneySaving, In My Home (includes DIY) MoneySaving, and Old style MoneySaving boards. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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Comments
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Hi Glad, can you tell me the make, model and operating system of the laptop please. It may need a re-format but I might be able to help.0
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it's an asus x51rl with windows vista
when first turned on it goes to asus logo with at the bottom F2 enter setup and esc popup menu, now it's not even going to the above page, just a blank screen with a cursor top leftI am a Senior Forum Ambassador and I support the Forum Team on the Wales, Small Biz MoneySaving, In My Home (includes DIY) MoneySaving, and Old style MoneySaving boards. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
sounds like the hdd is beginning to fail, or it's mbr is corrupted. CAn you get it to boot into safe mode?? Keep tapping F8 when you turn the power on........Gettin' There, Wherever There is......
I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple
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