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Vodafone new customer problem!

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Comments

  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi Sunnyday,

    I can understand your apprehension here as you don’t want to rick your cashback in any way.

    Have you spoken with us to check the status of your order now?

    If not and you’d like to email us via Web Relations Team we’ll be happy to look into this for you.

    (When contacting, please quote the code WRT135 in the subject line. In the main message body, please include a link to this thread and your user name. This will ensure that your message comes directly through to my team).


    Best wishes,

    Jenny
    Web Relations Team
    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Sunnyday
    Sunnyday Posts: 3,855 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hi Sunnyday,

    I can understand your apprehension here as you don’t want to rick your cashback in any way.

    Have you spoken with us to check the status of your order now?

    If not and you’d like to email us via Web Relations Team we’ll be happy to look into this for you.

    (When contacting, please quote the code WRT135 in the subject line. In the main message body, please include a link to this thread and your user name. This will ensure that your message comes directly through to my team).


    Best wishes,

    Jenny
    Web Relations Team
    Vodafone UK

    Hi,
    thanks very much for your post.

    I have just sent the email to the web relations team, we have not spoken to anyone regarding this matter at Vodafone as we believe that this would affect the cashback.

    Thanks again.

    SD
    Planning on starting the GC again soon :p
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi Sunnyday,

    I just wanted to let you know that I've checked this and can see that we’ve received your email and we’ll reply as soon as we can.

    Best wishes,

    Jenny
    Web Relations Team
    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Sunnyday
    Sunnyday Posts: 3,855 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hi Sunnyday,

    I just wanted to let you know that I've checked this and can see that we’ve received your email and we’ll reply as soon as we can.

    Best wishes,

    Jenny
    Web Relations Team
    Vodafone UK


    Hi Jenny,

    thanks.

    SD
    Planning on starting the GC again soon :p
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