Flash on HTC Desire

starM

grumbler wrote: »

As it was said at least 5 times above, the first step is to check if the led light works by playing with the 'Flashlight' app that comes with the phone. The advises seem to have fallen on deaf ears.

I have tried that aswel but the led light did not work.

grumbler

starM wrote: »

I have tried that aswel but the led light did not work.

I think you did try switching it on and off by touching the on/off button on the image of the flash-light on the screen.

If so the light seems not to work at least with two apps. My guess is that the light is faulty.

I'd contact the manufacture if it's under warranty.

starM

Hi, I have rang HTC and booked it in for repair. Phone will be collected on Monday. One thing I forget to ask if I need to send proof of purchase? Its still within 12 months but dont have proof of purchase.

During the conversation the lady never said anything to send a phone receipt or contract.

Thanks
MS

Rusty!

No you don't. They know it's under warranty from the serial number.

starM

Hi, Thanks for the reply. Got an book in email from HTC and states:-

Please remember to complete the TickSheet and include it with a copy of Proof of Purchase, inside the package.

Not sure what todo now - will ring HTC tomorrow morning.

MS

d10brp

starM wrote: »

Hi, Thanks for the reply. Got an book in email from HTC and states:-

Please remember to complete the TickSheet and include it with a copy of Proof of Purchase, inside the package.

Not sure what todo now - will ring HTC tomorrow morning.

MS

Did you find out what the tick sheet is? Just booked mine in for repair (wont turn on at all) but they didn't send a tick sheet.

Rusty!

It's a sheet that you fill out with your name, address, description of the fault, condition of the phone on.

They attach it to one of the support tickets, and you print it out yourself.

d10brp

Ah, got it now!