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The Dog and Duck
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Morning all, is the coffee on?
I didn't want to drag the contract advice thread off track but I've been wondering...
This "not responding to our email is implicit acceptance" thing seems to work to the advantage of the companies concerned yet presumably complies with relevant regs if so stated in their T&C's.
Which can be upsetting for someone whose "contact email" either wasn't actually sent, or got diverted into the recipient's junk mail folder.
So the question is:-
Is there a case for the T&C's and the contact emails to include links that the recipient should/must respond to, as in a "yes I accept" link and a "no, please cancel" link... AND...
If neither link is used within 14(?) days then the company has to bite the bullet and contact that person by snail mail.
?Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.Never ascribe to malice that which is adequately explained by incompetence.DTFAC: Y.T.D = £5.20 Apr £0.50
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As Mark Hewitt said, it's very likely to say in the contract "Should a price increase be implemented, you will be contacted via email and given 14 days to cancel. After 14 days, you will be deemed to have accepted the new T&Cs"
Seems fair to me. I don't want my bills going up even more should they have to write to every customer instead. email is a perfectly acceptable form of communication.One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.0 -
But guv...
I'm not saying that they should write to every customer. I'm asking if they "should" write to those (hopefully few) who don't respond to the email?Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.Never ascribe to malice that which is adequately explained by incompetence.DTFAC: Y.T.D = £5.20 Apr £0.50
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Which will be about 99% of them! Not much of a difference.One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.0
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Nah... can't be that many. 98% maybe?Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.Never ascribe to malice that which is adequately explained by incompetence.DTFAC: Y.T.D = £5.20 Apr £0.50
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#Ding ding!!
Bar's open and it's happy hour - buy one get one free!
(Please read our terms and conditions)
Terms and Conditions:
Happy hour offers are only open to those members whose user names have less than three vowels in them. ID's will be checked. Failure to produce a valid ID will invalidate our offer. You must also be left handed and have red hair. Not open to persons with a shoe size greater than 10. Failure to use the secret password moneysavingexpert will result in a ten percent surcharge.Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.Never ascribe to malice that which is adequately explained by incompetence.DTFAC: Y.T.D = £5.20 Apr £0.50
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If only I was left handed
Murphy's No More Pies Club #209
Total debt [STRIKE]£4578.27[/STRIKE] £0.00 :j
100% paid off :j
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If only I was left handed You're wa-a-ay too late anyway. Happy hour finished ages ago.
BUT...
Since you're the first customer of the evening have one on the house. What'll it be?Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.Never ascribe to malice that which is adequately explained by incompetence.DTFAC: Y.T.D = £5.20 Apr £0.50
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Chuck log on fire, tis a tad chilli in here tonigh.0
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Got the darts out ready, game on
http://qplaygames.games.co.uk/games/dartschallenge.htm0
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