Apple Finance Agreement

acidjiles

Although Maddy seems over the top and a little foolish it does seem that a large number of the people on this board rather than answering questions in a helpful way just seem to presume the worst and sarcastically chastise people who dare to ask questions. The so called financial responsible responders who act like this need to grow up and try to help people with constructive criticism if necessary. Strange for a board that is likely to have many people who are in financial difficulties and need help to have so many who only seem to want to troll and be as unhelpful as possible.

Anyone who answered the questions properly and tried to help I do not include you in any of this.

NeverEnough

I agree acidjiles, a lot of the posts are spiteful, sarcastic, unhelpful and obnoxious - people can hide behind their forum names and seem to take some sort of peverse pleasure in insulting new posters. Some posters certainly present with what appears to be annoying desire to cheat lenders out of repayment of genuine debt, but others simply arrive asking for clarification of an issue or, with so many young first-time posters, looking for advice on a loan / finance for a car.

The reactions of certain regular posters on this forum is oh-so-predictable, ranging from the "you only need a rubbish banger for £100 why do you want a car for £5000?" to the downright insulting and patronising retorts about the OPs lifestyle, family and future.

If only posters on the forum actually thought about whether their post was actually answering the question asked by the OP, and whether or not it was useful..........rather than providing them with the anonymity they desire to fling insults at people they have never met.

Annisele

Not sure if the OP's still around, but thought I'd link to this just in case.

I can see that Apple has agreed to take the laptop back - but the PC World case I linked shows that it's important to make sure the credit agreement is gone too. Mr Durkin is either a stubborn idiot or a principled crusader (or both), but if the OP does have a problem with the credit agreement it will be much easier to sort it out now than later. I'm not trying to judge or be nasty with that statement, and I don't think the creditor should try to make the OP's life a misery, I'm just stating a fact.

Maddy13

Ok, just to clear this up, the agreement WAS;

Macbook pro with applecare protection (3years additional warranty and support). The macbook was £999 and applecare was £50. Total £1049. Monthly repayment £28 and a few odd pence over 4 hrs. Total re-payable £1,344. Total interest £295, over 48 months is £6.15 per month.

The question was not about what I had agreed to pay back, it was about what my options were, however it needed clearing up as many of you were using it as an excuse to give me abuse.

Apple have not just taken back the laptop, but terminated the credit agreement also, so its all good.

Just shows guys, don't be afraid to pick up the phone and question something rather than do what the majority of this forum say to do "just pay it, you signed up for it, even if no agreement exists it's immoral not to do what the credit company/seller says".

Since this site is called moneysaving expert, should there not be at least one expert on here???

Clive_Woody

Maddy13 wrote: »

Monthly repayment £28 and a few odd pence over 4 hrs.

A very short term loan!!!

Since this site is called moneysaving expert, should there not be at least one expert on here???

Since you call yourself an accountant should you not re-read what you have typed about finances before hitting submit reply.

rodders86_2

it seems this thread is more of a spell check rather than advise board.
clive woody has taken a personal insult to ur typing error. lol
a pity he wouldn't use his ignorance to offer tips on the real reason u made a post on this website.
one thing i can take from this forum, there is people out there willing to help (select few), although on the other hand we have people who hate to see others do well and resort to immature and petty remarks by picking faults in grammar because they don't have anything else to offer.
if u cant bring anything to this thread...'mind your own business'.
fair played to Maddy13 for getting this sorted. it is apples fault for any problems incurred. off course mistakes can be made but when dealing with peoples personal financial details you would think a company that size would have a more productive system in operation.

Hax

Maddy13 wrote: »

Since this site is called moneysaving expert, should there not be at least one expert on here???

Maybe there should be an expert on here (there are certainly lots of very knowledgeable and helpful people - are they experts?) - but it doesn't take an expert to realise that your actions are going to cost Apple money. Apple isn't going to take that hit - they're going to pass the cost on to other customers.

So, in short, you've borrowed something for a few months without paying for it, gone back on your word of buying it on credit and the expenses onto others.

You may have saved yourself money - but not the rest of us who have to pick up the tab - hence the reactions you received.

rodders86_2

LOL, hax! We aint heard from u in a while and that's the fundamental point you had to make in your return!
In Jan apple announced record profits of $6bn, but the money that was lost in maddy13 case will be passed on to other consumers.
Watch out apple fans, macbook pro's have increased by 0.00001p to make up money lost in a certain persons transaction.
Oh please, most useless post I've read yet. Obviously you know nothing about company accounts. Scenarios like these are taken into consideration in areas like, damages, returns, expenses!
But, more to the point. We have being dishing people making useless points on this thread. maddy13 asked for advise, not criticism. Especially criticism that isn't even right.

ReadingTim

Rodders,

How do you think Apple made those profits of $6bn? It surely isn't by lending out their products to customers who then decide not to either buy them, or pay anything for the use of the product whilst in their possesion. Or opportunistically reneging on finance deals by exploiting an administrative error in the paperwork.

I'm sure Apple's 'company accounts' will have contingency for scenarios such as this, in the short term. However, in the longer term this will be recouped from their customers through increased costs.

As for your point about advice and criticism, yes, maddy13 asked for advice. However, when the question for advice can be paraphrased as "what's the best way to screw others but ensure I still come up smelling of roses?" can you seriously expect others not to have a somewhat critical opinion?

Hax

rodders86 wrote: »

Oh please, most useless post I've read yet. Obviously you know nothing about company accounts. Scenarios like these are taken into consideration in areas like, damages, returns, expenses!

Yes, I fully understand that these scenarios are taken into account. My point is that Apple are incurring costs as a result of this persons action. Those costs are factored into the pricing of future products. As a matter of fact, I think that you are agreeing with my previous post - that the costs of situations such this are passed onto the consumer.

Say Apple want to make a 20% profit on something, they take the costs of the raw materials, the cost of manufacturing and shipping that product, the cost of marketing it and the estimated cost of returns/theft/etc, add those all up to get a total cost. They then add their "profit" on to that. The OPs actions are helping push up the base cost which then gets passed on to future consumers.

rodders86 wrote: »

But, more to the point. We have being dishing people making useless points on this thread. maddy13 asked for advise, not criticism. Especially criticism that isn't even right.

Can you point me to the valuable advice you have given please... I seem to have missed it.