xbox microsoft

victoriaplus4

just discovered my son aged 16 last night purchased 6000 points on xbox with my card which was used for another purchase sometime ago i was not aware he could use it without a verification nrs or that my details were still stored on his xbox angry with son and microsoft.

custardy

victoriaplus4 wrote: »

just discovered my son aged 16 last night purchased 6000 points on xbox with my card which was used for another purchase sometime ago i was not aware he could use it without a verification nrs or that my details were still stored on his xbox angry with son and microsoft.

you added it to the account when you used it for a purchase
If the point arent used then it might be worth phoning M$

brettcta

this isn't microsoft's fault and i'll doubt you'll get any form of refund

dreavi

Uh To be fair I dont see how this is Microsofts fault, you must have inputted your card details at one time and your son has now used your card again.

As custardy said you can ask for a refund if the points are unused but otherwise you might be out of luck.

On the plus side at least your son hopefully bought some good games because thats a lot of points

victoriaplus4

not looking for a refund points used money gone just thought with purchases you needed the verification code on back of card to give you extra protection cannot cancel the card on xbox as yet as payment pending-son said he thought he had used his mates card who was with him as his details were also stored,but cant really believe this as my name postcode come up before you confirm payment angry with son but thought microsoft would put the verification code in place to perhaps stop this happening to another parent lesson learned

dreavi

victoriaplus4 wrote: »

not looking for a refund points used money gone just thought with purchases you needed the verification code on back of card to give you extra protection cannot cancel the card on xbox as yet as payment pending-son said he thought he had used his mates card who was with him as his details were also stored,but cant really believe this as my name postcode come up before you confirm payment angry with son but thought microsoft would put the verification code in place to perhaps stop this happening to another parent lesson learned

If your sons friend wanted his card to be used then he must have expected to be down the cost of 6000 points? So ask him for the money and see what he says?

splot_2

Same happened to me a few months ago. The only way I could find to delete my card from the Xbox Live account was to log in to the Xbox.com website, and then remove the card details under the account tab.

Each time you input your card details via the Xbox it remembers your details, so now I only get points through the website and then delete the details.

custardy

victoriaplus4 wrote: »

not looking for a refund points used money gone just thought with purchases you needed the verification code on back of card to give you extra protection cannot cancel the card on xbox as yet as payment pending-son said he thought he had used his mates card who was with him as his details were also stored,but cant really believe this as my name postcode come up before you confirm payment angry with son but thought microsoft would put the verification code in place to perhaps stop this happening to another parent lesson learned

according to M$,there are parental controls

http://www.winrumors.com/kid-spends-1000-on-xbox-live-blames-microsoft/

victoriaplus4

thanks have now changed him to a child have questioned him regarding friend having funds in his bank and he said his mum has got his card and wont let him have it so thats a coincidence :mad: if it had been a less amount could have lived with it but its £51 could cry xx

Widelats

xbox is supposed to be backward compatible, i downloaded their updates and installed on my console and.........found it doesn't work, well done microsoft for wasting my time.

custardy

Widelats wrote: »

xbox is supposed to be backward compatible, i downloaded their updates and installed on my console and.........found it doesn't work, well done microsoft for wasting my time.

well that post makes as much sense as kippers and firelighters