Sony Camcorder £149.99 Was £719.99 (merged)

trippy

HankMcSpank wrote:

I ordered well early...however I've just received an email from them cancelling!

What time did you order? I haven't heard anything yet. I ordered at 10.30am.

haveagoade

Well I just recieved a confirmation email saying my order was accepted...ho hum what ya gonna do?

Dear Mr xxxxxxxxxxxxxxxx
Thank you for choosing EmpireDirect.co.uk and for your recent order:

Order and Payment Details:
=============================
Please Note: All orders are accepted subject to our standard terms and
conditions of sale. By placing an order you are agreeing to our terms. Please
click on the link below to view our terms and conditions:
http://www.empiredirect.co.uk/content/customercare/terms.aspx


Order Ref: xxxxxxxxxx (Please make a note of this number for future reference)

Product: Sony DCRHC90E
Price Each: 149.99
Quantity: 1
Delivery Price: 4.99
Total Payable: 149.99


NB: If we have any problems in processing your card / voucher payment, or if
you have chosen to collect your order we will telephone / e-mail you. If you
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Alternatively call us on 0870 120 1122, quoting your order reference. If you
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the cheque payable to EmpireDirect.co.uk and send to:
EmpireDirect.co.uk, The Clock Buildings, Roundhay Road, Leeds, West Yorkshire,
LS8 2SH

Delivery Details:
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Please allow the estimated delivery times to lapse before calling us or
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Should there be any problem with your order, or any variation on our estimated
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you by telephone / e-mail.



Once again, thank you for choosing EmpireDirect.co.uk - we look forward to
providing you with some of the lowest prices in the UK on all your future
electrical purchases. Your custom is both valued and appreciated. EmpireDirect.
co.uk - 0870 1201122 - Electrically Unbeatable!


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HankMcSpank

trippy wrote:

What time did you order? I haven't heard anything yet. I ordered at 10.30am.

10.25am!


here's the bit from the confirmation email; that counts....


"Should there be any problem with your order, or any variation on our estimated
delivery times, or if you have chosen to collect your order, we will contact you by telephone / e-mail.

"

stillill_2

I'd received the confirm (with order ref) at 10:50am when I ordered, but just received the cancellation message at 13:40.

Ah well, too good to be true, and don't buy from EmpireDirect anyway. Can't believe businesses still run as shoddily as this... Let's hope they're not harvesting bank details...

Thanks to the OP anyway.

gromituk

Dear_Mr_Echo wrote:

(quoting Empire) I need to know if there is any other product I can get hold of for you in place of this.

...and I'll hold on to your money in the mean time. Trebles all round!

aurora_borealis_2

I've had the email of doom too

They say my card has not been charged.

madnlooney

they just rung me up to tell me the order was out of stock and if i wanted anything else or just to cancel the order

ellives

me too!

oh well, if i get my pink phone from today's grabbits, then one out of two isn't bad!

banzai565

I just recieved a message on my mobile saying to call them, and the guy said that apparently they had received over 300 hundred orders however there was only one in stock and was to the first customer, But unfortunatelys they were not able to update there website quick enough.

dazco

Boooooooo.

Just called me to say " they er erm haven`t erm stocked these for er about erm 2 years and somebody has erm used a new stock number on erm a new product"

Oh well, worth a try.