Indesit & Callout fees

Hintza

Just wondering where you all take your internet sourced cars when you need warranty work done?

Equaliser123

Hintza wrote: »

Just wondering where you all take your internet sourced cars when you need warranty work done?

Dealers within the dealer network...

Hintza

Equaliser123 wrote: »

Dealers within the dealer network...

Which isn't necessarily the same as the retailer.

shortchanged_2

whitegoods_engineer wrote: »

So what brand never breaks down??

Of course most machines will have problems at some stage, it's just most people would expect them to last more than a year. My heavily used LG washing machine has been excellent with no problems in 3 years.

Anyway judging by your user name I assume the afore mentioned Indesit and Hotpoint machines put a lot of business your way.

Equaliser123

Hintza wrote: »

Which isn't necessarily the same as the retailer.

No. But there is a dealership network that makes it seamless. Select distribution networks....

Esqui

Won't the retailer use the manufacturer as their repairers anyway...with the same call out charges?

Hintza

Equaliser123 wrote: »

No. But there is a dealership network that makes it seamless.

Which is the same as a washing machine manufacturers network of engineers.

The point I am making (and which you are fully aware) is that you are arguing for a different approach to cars whilst I would argue there really should be no difference.


In the first two years (sometimes more) of new car ownership you rely on the "manufacturer's" warranty, which will in most cases be supplied by the retailer but not always. So why do people accept that in the motor industry but not in the whitegoods industry?