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Asda Praise

Lip_Stick
Posts: 2,415 Forumite


Bought a game for my now 'ex'. He'd left it at mine so I decided to see if I could take it back as it was still sealed. I didn't have the receipt but the lady at CS gave me a voucher for a cuppa while she contacted someone who would try to locate the transaction on their system. Gave her the time, date and that it was bought at the music till, then went for my cuppa (I was going to the cafe anyway).
Went back to CS but no joy, they couldn't find it on their system. After shopping I went home and managed to find the receipt which detailed the exact date and time I'd said. It was a little disappointing that some person had failed to find the transaction but I got my £40 back for it in the end, plus a free drink. :T
As for my ex, he's now back with his previous owner. His mother. :rotfl:
Went back to CS but no joy, they couldn't find it on their system. After shopping I went home and managed to find the receipt which detailed the exact date and time I'd said. It was a little disappointing that some person had failed to find the transaction but I got my £40 back for it in the end, plus a free drink. :T
As for my ex, he's now back with his previous owner. His mother. :rotfl:
There's a storm coming, Mr Johnson. You and your friends better batten down the hatches, because when it hits, you're all gonna wonder how you ever thought you could live so large and leave so little for the rest of us.
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Comments
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Hiya
We have a special board where members can post praise (or warnings) like this one, so I'll move your post across there for you.
Thanks.Hi, Martin’s asked me to post this in these circumstances: I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere (please see this rule) so this post/thread has been moved to another board, where it should get more replies. If you have any questions about this policy please email [EMAIL="forumteam@moneysavingexpert.com"]forumteam@moneysavingexpert.com[/EMAIL].Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.Never ascribe to malice that which is adequately explained by incompetence.DTFAC: Y.T.D = £5.20 Apr £0.50
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Thanks for moving it squeaky. I must have been half asleep when I posted this morning.There's a storm coming, Mr Johnson. You and your friends better batten down the hatches, because when it hits, you're all gonna wonder how you ever thought you could live so large and leave so little for the rest of us.0
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Usually find ASDA one of nicer big guys to deal with , until recently , ordered my sons birthday present ASDA ONLINE , ipod touch with headphones etc deal, it was his birthday weds 9/3/11 he had saved up all money from xmas /etc to buy this one present ,it never arrived
so he just got a cake on his special day.
I phoned up the next day to ask for order to be tracked through courrier company to be told it was delivered to no 113 ?? signed for by DYER LOL!
There is no such no , it ends at 112 we live at 109 I dont believe the driver came near my house there was no calling card left ?
To cut along story i spoke to 5 people (none english accent) got sent on a wild goose chase , refused refund intially!
Even tried manager from big store , to be told its a seperate company ??? He did make a call and try to help though.
ASDA ONLINE offered me a £10 E VOUCHER FOR COMPENSATION ha ha WOULD NEVER USE THEM OR RECCOMMEND / REFUSED E VOUCHER
TOLD CHINESE?? LADY WHO FELT THE NEED TO ASK ME 3 TIMES IF I HAD RECEIVED ANY OF MY PACKAGES - NO THANKS!
APPARENTLY IT WILL TAKE UPTO 5 DAYS TO GET CARD REFUNDED / VERY DIRE SERVICE, VERY STRESSED ,0 -
I find Tesco the worse at Customer Service and Sainsburys usually good, though they refused to honour the sticker price on a dvd for my friend the other day. I realise they don't have to, but I reckon they should as a whole pile of stuff was wrongly priced up.0
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Freddie_Snowbits wrote: »One thinks the previous owner only delivered him.
Note to viewers of Freddie's posts. Freddie does not have experience of delivery methods, he was a bit cut up over his!
Not sure why you changed what I wrote to 'mother-in-law', as the guy in question has never been married. He's still firmly attached to his mummy's apron strings, or maybe the umbilical cord. :eek:There's a storm coming, Mr Johnson. You and your friends better batten down the hatches, because when it hits, you're all gonna wonder how you ever thought you could live so large and leave so little for the rest of us.0 -
I find Tesco the worse at Customer Service and Sainsburys usually good, though they refused to honour the sticker price on a dvd for my friend the other day. I realise they don't have to, but I reckon they should as a whole pile of stuff was wrongly priced up.
The staff in Tesco aren't half as helpful as they are in Asda I think. It's all to do with training, but with Tesco the attitude is generally 'don't really care love, find whatever yourself.There's a storm coming, Mr Johnson. You and your friends better batten down the hatches, because when it hits, you're all gonna wonder how you ever thought you could live so large and leave so little for the rest of us.0
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