Mutual support in central scotland?

1mmaker

Data Engineer for me people, Anything to do with broadband just give me a shout


I dont really have an emergency fund but i think i should.

Suspension on the car is now making a funny noise which i shoudl get checked out but that should hopeufuly be the only major expense at the moment other than christmas pressents.

How is everyone today?

Still awaiting this letter from bank of scotland with charges to date, A few of you mentioned getting money back from BOS/Halifax. How long did this take you and at what stage did they cough up, if you dont mind me asking?

Gav

ckerrd

hi 1mmaker

Since you mention broadband......

When I upgraded earlier this year I did so after checking my potential speed.
Both Pipex and BT website suggested that I could get "up to 6.5Mb"
Now when I enter my phone number both sites say "up to 2Mb"

Is this BT downgrading my line/exchange or what?
(and my connection now seems to be down at 1.8Mb from usually 4.5)

And apart from my dead boiler I am pretty good. Well that and my crappy new Freeview aerial not working properly.

LittleL_4

Thanks ckerrd! I might look into it and have a wee peek at the place
Cheers :beer:
L
xx

ckerrd

They let you in for a look see before you join - if I remember correctly.
You have to be in one of the approved groups to join but it seems to be pretty wide.

http://www.costco.co.uk/default.htm

elantan

hey everyone was working the weekend so just started to catch up with mse last night ...landed up chatting to amos for a while so didnt get the chance to check anything elserich i think that's a great idea offering your services..i'm a support worker dont think that will be any use to any one at all but you never know ..did i read something about a meet up? or was i getting the wrong end of the stick...hope all machines and boilers are working ok now ...it's so hard when something breaks isnt it ?

ckerrd

Still on the subject of Costco (and no I dont work fo rthem) checked my mail at lunchtime and have received a letter from Costco saying that because I bought a Dyson from them (so long ago I cant remember when) I am now entitled to a free accessory. Nice.

And boiler still broken. I hate things not working!!!

elantan

calling a plumber will cost a fortune too ..hope you get it fixed....

ckerrd

So do I. I have a friend who works for a plumber and is training to be one coming round later to look. Hope that gets me on the right track. I think it is the electronic control. So might not be the end of the world.

1mmaker

ckerrd wrote:

hi 1mmaker

Since you mention broadband......

When I upgraded earlier this year I did so after checking my potential speed.
Both Pipex and BT website suggested that I could get "up to 6.5Mb"
Now when I enter my phone number both sites say "up to 2Mb"

Is this BT downgrading my line/exchange or what?
(and my connection now seems to be down at 1.8Mb from usually 4.5)

And apart from my dead boiler I am pretty good. Well that and my crappy new Freeview aerial not working properly.

Hey ckerrd, It could be a number of things e.g
1 Line degradtion
2 Overload at your exchange (Check https://www.samknows.com for local exchange upgrade dates)
3 A previous fault on your line where ther have downgraded your account from the exchange. If you call pipex they will be able to tell you this.
( 3 things would have been done the can look for

1: SNR Change
2: Line Remote Stabilisation
3: Turn Interleaving ON

You would need to ask if any of these have been done on your line)

There is only a few things you can do.

I take you are just checking your speed on https://www.bt.com/broadband

If you call pipex they can run a line test which will show your line speed and a thing called MSR ( Maximum Stable Rate ) Basically if your MSR is higher than your line speed it means you have a slower speed than your line can take.

Here is an example:

This is for a customer who has a slow speed issue
as you can see his line speed is showing at 160 which is very slow and his MSR is 1/2mb

he has an FTR of 403 so this case was then passed for investigation as his line rate is lower than this.


xDSL Status Check Analysis
OK.

Circuit Information
Circuit In Sync
Upstream xDSL Link Info
Loop Loss 40.5 dB
Cell Count 1190883288
Downstream xDSL Link Info
Loop Loss 63.5 dB Long Line: please be aware that a >60db result does not necessarily indicate a Line Fault
Cell Count 1330629466

DSL MAX
Downstream Line Rate 160
Downstream Line Rate Timestamp 27/11/2006 08:46:40
Maximum Stable Rate Re-set (Y/N) N
Profile Change Time 31/08/2006 07:11:33
Maximum Stable Rate 576
Fault Threshold Rate 403
Interleaved Auto


Hope this all makes sense and helps if not just give me a shout.

Gav

ckerrd

Jings what a lot of info, but thanks I will work my way through it.

I did email Pipex and they have suggested a lot of things.

I do get annoyed with the adverts that promise the earth - or fast broadband speeds at least - and then say well sorry you cant get this.

I am not meaning this is just me, but the whole telecommunications selling is very poorly regulated.

Anyway

I hope all fellow posters are having a good evening and I know this is of no concern to anyone but my bolier is still broken. However, I have high hopes that all will be well by close of play tomorrow.

Ever the optimist.