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NTL upgrade...further info?

edited 30 November -1 at 1:00AM in Broadband & Internet Access
3 replies 941 views
LopoLopo Forumite
484 posts
edited 30 November -1 at 1:00AM in Broadband & Internet Access
Anyone have any further information on NTL providing freebie upgrades?

I'm familiar with the aspects originally announced which I thought was to take place during late January. Understandable delays occur but does anyone know when it has been pushed back to or if there has been further news since originally announced?

I had a quick brief look on the NTLworld site, but did not see anything of substance...

Thanks in advance for responses....
Beware Lego Men with Deep pockets...! :cool:


  • BarGinBarGin Forumite
    852 posts
    Part of the Furniture 500 Posts
    Looks like it's all systems go from the middle of March.

  • LopoLopo Forumite
    484 posts

    Good news about the minor increase to the upload speed for 3mb!

    BUT....pants with the 1GB daily download big time. Quite certain I'll jump ship if I get stung with any charges once they begin policing and enforcing that comical rule. Its far to harsh and should be at least 2GB if your forking out close to £40 a month.

    If your working from home connected to an office remotely, you will easily pass 1GB in 8 hours alone....shocking!

    When will they learn...
    Beware Lego Men with Deep pockets...! :cool:
  • im getting fed up with ntl....when i first joined they were superb and i got a deal of 12.49 inc for 600k bb (now 750K)....if you experienced any problems then you phone their 24/7 technical service (wasnt often though).

    Anyway, about a year later some muppet at ntl decided to change the 24/7 support without telling its customers, they dont tell you of planned outages - the info is placed on their website ( how about an email in advance you muppets!)

    I have also noticed that since getting the 750K service, service is SLOWER! and im sometimes getting timeouts

    Added to that they have overcharged me....£15.99 for 2 years...2.49 overcharge and overcharged me since Sept 2004 by 12.50.....i am not happy....spoke to customer services and they said my deal had expired and should have expired after a year.....i was not informed this when i joined from next month i will be paying 24.99 for i am looking elsewhere...they will refund all monies owed though

    despite this, ntl customer service and billing are appalling.
    Stevie Coppell's record breaking blue and white royal army - championship winners 2005-6
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