Comet Aintree Returns Policy

vyle

But it IS suitable. It works, but OP just doesn't like it. Any sales assistant who knows their job would take one look at the box, see it's been opened, see that it's been removed from packaging, switch it on to see if it's been tuned in, and then follow store procedure.

OP has no consumer rights. They had the opportunity to see it in the shop... hell most of the time when I pass through comet to do a scouting run, most of the TVs aren't even on a feed so I have to put them onto a channel myself to have a look, so there's no reason OP couldn't have gone "sure HD looks good, but how does it upscale?"

Besides, if you bought a TV that was sold "as new" because somebody else has bought it, decided they don't like it and taken it back, would you expect to pay full price for it? Would you, as a consumer, class it as unused if it's only been used for a little bit?

geordieracer

:T

top post mister.. Its used and the OP has no rights.. thats how i read it anyway

shaun_from_Africa

Its used and the OP has no rights

They have loads of rights.

The right to keep the TV that they purchased,
The right to sell it on ebay and use the money to buy a different model,
The right to realise that doing research before handing over cash is a good idea,
Etc

well i would assume the OP could box it back up and return it as unused

You mean lie and attempt to defraud Comet don't you?

benjamintheblue

.......also the right never to shop there again, and the right to warn 350 people at the click of a button on facebook that Comet is one of the most difficult places to return anything with an intermittant fault, and also anything they can claim neglect with.



notes
I also had trouble returning a Samsung camcorder in 2009 to Aintree Comet. It was a samsung vp dx100 and had a known product fault, that it wouldnt finalise sony disks. Comet tried to say I dropped it. When I kicked off, called the manager, they then tested it out with TDK disks, and so still wouldnt refund, yet I had spent £20 on Sony disks. The sony fault was told to me by their own engeneer. In these days of fast communication, 1 bad experience can be told to many people.

Azari

These sort of shenanigans are why I won't use Comet/Curys/whatever they are calling themselves, these days.

Money_User

benjamintheblue wrote: »

and the right to warn 350 people at the click of a button on facebook

How to instantly get 350 people to click the hide button when you post something on their newsfeed! :rotfl: