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Toby carvery - Worst visit to a restaurant i have ever experienced.

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Comments

  • moonrakerz
    moonrakerz Posts: 8,650 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Why post it on here ? If you feel that strongly, complain to Toby !

    http://www.tobycarvery.co.uk/contactus/
  • saterkey
    saterkey Posts: 288 Forumite
    I got fed up half way through, so I can only imagine what the manager thought.
  • Valli
    Valli Posts: 25,487 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Your AUNT booked the table
    Your Aunt amended the booking

    why isn't SHE dealing with this?
    Don't put it DOWN; put it AWAY
    "I would like more sisters, that the taking out of one, might not leave such stillness" Emily Dickinson
    :heart:Janice 1964-2016:heart:

    Thank you Honey Bear
  • I'd post your complaint publicly on their Facebook page (name and shame the manager). Have to say that I've only gone to Toby's locally during the day (when it's a fiver), I've never had a problem, when they've got to the end of the gammon joint or the turkey looks a bit dry - I've asked if they've got any more coming out - answer is usually yes - (have always had really good service).
    Always be yourself, unless you can be a Unicorn - then always be a Unicorn !
    No More Buying Unnecessary Toiletries - Joined May 2013


    28x UU
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Ive visited the local toby and both times ive been quite pleased with what was on offer,

    post was too long so i gave up after a couple of lines, have you written to toby about it as that can yield a better reply
  • Gemmy_2
    Gemmy_2 Posts: 383 Forumite
    "I then proceeded to take "said" pot of filth/gravy around the entire restaurant and pub asking people to smell it and EVERY SINGLE person said it was disgusting and smelled like coffee and burnt. They also offered their details as i told them i was being called a liar, they said if you need they can confirm all this."


    As another customer in that restaurant, if i was enjoying my food you would of totally ruined by evening by being obnoxious! I really don't think that was the way to deal with it.
    I love our local toby carvery, we go whenever we can afford it and we always really enjoy ourselves.
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Gemmy wrote: »
    "I then proceeded to take "said" pot of filth/gravy around the entire restaurant and pub asking people to smell it and EVERY SINGLE person said it was disgusting and smelled like coffee and burnt. They also offered their details as i told them i was being called a liar, they said if you need they can confirm all this."


    i wouldnt be happy with some random stranger interrupting my meal, id tell them where to go
  • Just got back, and feel really stuffed on the turkey. Bloody gravy was exceptional and the cranberry sauce was brilliant. Beer was decent and Freda allowed me a good firkin amount.

    Mash spuds were delicious and the cauliflower cheese, really saucy.

    And we had no obnoxious titter running wild with a group on infrared being kicked into shape either. Stuffed now
  • kuohu
    kuohu Posts: 913 Forumite
    Part of the Furniture
    So will you be going back to this Toby Carvery?
    DFW Nerd 035
  • mrcow
    mrcow Posts: 15,170 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    So did you actually wait 2 hours for your meal? What did you do in that time? Were the other 50 people all waiting for two hours too?
    "One day I realised that when you are lying in your grave, it's no good saying, "I was too shy, too frightened."
    Because by then you've blown your chances. That's it."
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