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MYSTERY SHOPPING THREAD 19 - please don't mention client names or fees on here!!

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Comments

  • serendipity2706
    serendipity2706 Posts: 1,843 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    edited 22 March 2011 at 11:25AM
    kman wrote: »
    I see React are jumping on the lower fees bandwagon, with their latest cinema jobs... :eek:

    If these bl**dy Mystery Shopping want proper reports done, when are they going to realise that they are going to have to start paying decent fees again?
    While they have all these new people willing to work for next to nothing (or, in some cases, a loss- 2 people to a pub for meal and drink with a fee that barely covers 1 etc) they can keep the fees low.
    I'm glad I have a couple of companies that don't seem to take on all and sundry, and still pay good wages...
  • proshopper
    proshopper Posts: 624 Forumite
    nehpets81 wrote: »
    Is it just me or has anyone else noticed React are the latest company to start a war on decent fees? Every job recently seems to have come under attack. I'm truly gutted as I used to love working for React and they were one of my most prolific agencies. Quite a substantial amount has come off the Cinema reimbursement (and a bit off the fee too) and as for having to take a photo of the ice cream counter - bah!

    .... and the fees for accomodation enquiry jobs have gone down, too!
  • DebtHater
    DebtHater Posts: 1,053 Forumite
    yonk wrote: »
    Was it you that used to give Max a hard time and be forever reporting him?

    It's good to have company reps on here. It really is, as we can bring things up like we have over the last few pages.

    Nope, wasnt me.

    I agree its good to have them here, but why should they be allowed to come on here and post their links everywhere when everyone else has to follow the rules.
  • ukmonkey
    ukmonkey Posts: 3,024 Forumite
    Part of the Furniture Combo Breaker
    edited 22 March 2011 at 12:15PM
    LizzieMSL wrote: »
    Hallo Jen, thanks for the thumbs up! Yes it's Mystery Shoppers Ltd (or MSL for those who know us!), our website is mystery - shoppers. co. uk (can't make it linky as I'm new, but beware lookalike sites!)

    We're doing lots more video these days so definitely worth registering and maybe dropping an email to follow up after a week or two.

    Are you the same company that charge a £10 for their test, but ignored multiple emails asking to justify the fee and whether you were a legitimate company?

    Edit: I see others have also raised this issue. I specifically emails MSL on several occasions (maybe half a dozen times over 4 months) without response or even acknowledgement, so - in my eyes - that makes them at the very least suspicious.
  • nehpets81
    nehpets81 Posts: 355 Forumite
    While they have all these new people willing to work for next to nothing (or, in some cases, a loss- 2 people to a pub for meal and drink with a fee that barely covers 1 etc) they can keep the fees low.
    I'm glad I have a couple of companies that don't seem to take on all and sundry, and still pay good wages...

    Yes, this is true for RE, Gap and ESA but React position themselves as more of a quality outfit - it's not fastest finger first, they mark your work and give feedback, their reports are usually a bit more in depth etc...
  • kman
    kman Posts: 572 Forumite
    nehpets81 wrote: »
    Yes, this is true for RE, Gap and ESA but React position themselves as more of a quality outfit - it's not fastest finger first, they mark your work and give feedback, their reports are usually a bit more in depth etc...


    Very true, but they obviously don't want quality reports any more, as they're not prepared to pay for them.:(
  • kman wrote: »
    Very true, but they obviously don't want quality reports any more, as they're not prepared to pay for them.:(

    Or, like all of the companies lately, they want to have their cake and eat it :(
  • LizzieMSL
    LizzieMSL Posts: 10 Forumite
    DebtHater wrote: »
    Have you not certified yourself with MSE before posting and advertising?

    Post reported.

    Sorry DebtHater, didn't know there was a certification process for MSE but happy to delete anything that's against the rules! :)
  • DebtHater
    DebtHater Posts: 1,053 Forumite
    LizzieMSL wrote: »
    Sorry DebtHater, didn't know there was a certification process for MSE but happy to delete anything that's against the rules! :)

    We do not allow advertising of any type on the forum. This is against the forum rules (see Why was my post about my company/site/blog deleted?).
    If you see something written about your company and would like a right of reply please see How do I get a right of reply on what's been said about my company?
    We also have a very limited number of 'Company Representatives'; these are checked out and verified spokespeople for specific firms. This status is granted entirely at our discretion, where we've identified it as being in forum users' interests.

    http://www.moneysavingexpert.com/site/forum-faqs#companyrep
  • LizzieMSL
    LizzieMSL Posts: 10 Forumite
    ukmonkey wrote: »
    Are you the same company that charge a £10 for their test, but ignored multiple emails asking to justify the fee and whether you were a legitimate company?

    Edit: I see others have also raised this issue. I specifically emails MSL on several occasions (maybe half a dozen times over 4 months) without response or even acknowledgement, so - in my eyes - that makes them at the very least suspicious.

    Hi ukmonkey, who did you email at MSL? If you'd like to email me I can pass it on to the relevant department, or drop me a pm? We are definitely a legitimate company and happy to answer any questions you have! :)
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