We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

£8,500.00 iphone bill for 1 mth?

Options
My partner normally uses on average, £200 worth of combined calls, texts and data per month, this month is no different except one thing...the bill suddenly came in over £8000 more than normal.

He has the iphone 4 and on contract with Orange. Does this mean anything to anyone?

What on earth is he to do? Surely it is physically impossible to use that data for one person in a 24 hour period but he is human and sleeps and works like the rest of us...
«1

Comments

  • Guys_Dad
    Guys_Dad Posts: 11,025 Forumite
    10,000 Posts Combo Breaker
    My partner normally uses on average, £200 worth of combined calls, texts and data per month, this month is no different except one thing...the bill suddenly came in over £8000 more than normal.

    He has the iphone 4 and on contract with Orange. Does this mean anything to anyone?

    What on earth is he to do? Surely it is physically impossible to use that data for one person in a 24 hour period but he is human and sleeps and works like the rest of us...

    Only 1 answer here - get a detailed bill from Orange quickly, and get them to withhold DD.
  • Sounds like a billing error as orange only charge £2 a day i think it was for using internet unless he has been downloading huge amount of apps.
  • jamespir
    jamespir Posts: 21,456 Forumite
    oops i once used 400 pounds in one day according to orange so i can see where the 8000 quid could come from het them to explain it to you
    Replies to posts are always welcome, If I have made a mistake in the post, I am human, tell me nicely and it will be corrected. If your reply cannot be nice, has an underlying issue, or you believe that you are God, please post in another forum. Thank you
  • jamespir
    jamespir Posts: 21,456 Forumite
    Sounds like a billing error as orange only charge £2 a day i think it was for using internet unless he has been downloading huge amount of apps.

    not on the iphone they dont
    Replies to posts are always welcome, If I have made a mistake in the post, I am human, tell me nicely and it will be corrected. If your reply cannot be nice, has an underlying issue, or you believe that you are God, please post in another forum. Thank you
  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    My partner normally uses on average, £200 worth of combined calls, texts and data per month, this month is no different except one thing...the bill suddenly came in over £8000 more than normal.

    He has the iphone 4 and on contract with Orange. Does this mean anything to anyone?


    What on earth is he to do? Surely it is physically impossible to use that data for one person in a 24 hour period but he is human and sleeps and works like the rest of us...

    As others have suggested, you need a detailed bill, perhaps your partner is seeking fulfilment via premium rate services using his iphone :o
  • jamespir wrote: »
    not on the iphone they dont

    just read it, its actually 60p a day not bad deal lol

    http://www1.orange.co.uk/mobileterms/pay-monthly-iPhone-terms.html
  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Are you able to scan the bill, obviously blocking out the personal data, as on average £11.80 every waking hour is quite some feat, it's not as if the network monitoring would not have some concern long before the billing date, they have probaly charged you for a new cellsite, with so much usage :o
  • Jon_01
    Jon_01 Posts: 5,915 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    That's got to be a billing error (unless it's roaming?)
  • Ayelet
    Ayelet Posts: 55 Forumite
    is this a joke?
  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Ayelet wrote: »
    is this a joke?

    of course it is, I think there is a competiton running called who can post the highest bill recieved :p
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.