Tesco Biggest Offer Ever

tod123

Can you buy 3 bottles of wine against the asda 3 for a tenner , only the single price shows on tesco price check

busybee100

pozmu wrote: »

Can you please tell me what happens when I click "Print your voucher"? I'm out of ink and I don't know if I can simply download my voucher as PDF or smth like that and print elsewhere?

Yes you can save it or revisit to print at a later date.

busybee100

tod123 wrote: »

Can you buy 3 bottles of wine against the asda 3 for a tenner , only the single price shows on tesco price check

Yes you can, the comparison will be made to the Asda price of £10, make sure it is on the Tesco pricecheck site.

quintwins

brand8 wrote: »

just got proper trouted in tescos felt like a criminal took my 30 dtd vocher in lady on till called till manger over who told me to wait while she checked voucher then went off for 15 mins then someone came to get me and took me to customer service desk where there were about 4 managers and 2 staff asking y id got voucher for so much when id only bought about 12 items said i duno know the wine was cheaper in asda thats all i know then said what did it say on email i said i could not remember told to wait again till they checked then 15 mins later came back an said well yes everything was at least a pound in asda no sorry or anything said to customer service lady that it was tescos fault for running a promo claimimg to be cheaper than asda when they are obviously not will not stop me taking more dtd vouchers in future

i would be writing a complaints email to customer services only because there usually quite good and you'll prob get a gift card :rotfl:

i used a £30 one sat, the man that served me had no idea what to do and was clearly shocked by the amount, but the girl that took over just popped it straight in for me, my mil is about scared to use her £40 one but i told her tesco issued it she has every right to spend it and not feel bad

cheaperthan

hey brand8, just had a very similar experience to you! I have hit my £100 limit and wanted to get rid of one of my vouchers, so I did a £40 shop that I knew Tesco would be cheaper than Asda for (trust me, that was hard enough!), get to checkout and hand over my voucher, the assistant didn't know what to do as she hadn't had one before (fair enough) she calls over this guy who I assume is a checkout manager, he goes, no we do not accept any printed vouchers, under no circumstances, I challenged him telling him that it was printed from Tesco's own web site, told him about the price checker etc, he's like no, we don't accept any printed vouchers, and (thanks to the person you mentioned this upthead) told him it's advertised all over the store entrance, he still refused stating that the same over and over, then the checkout assistance told him to take me to CS desk, off I went with my shopping, they repeated the same too, then I pointed out the massive cardboard things advertising it, and suddenly it clicked, but then they started on about how I could print as many as I wanted, I agreed but told them they should match the receipt with the numbers on the vouchers and then mark my receipt as claimed, oh my days, they still wouldn't accept it, then eventually after the 3 of them talked some more someone decided they had to go to speak to the cash office, I was kept waiting like 15 minutes until finally they came back and accepted it with much apologies.

What an ordeal!

I was crazy embarrassed and I did feel for the staff and the massive queue that built up around me, but someone in that store isn't doing their job properly that's for sure.

They claimed I was the first to use one, I joked on the way out that there was no Bailey's left and to expect a lot more.

brand8

well i just phoned up to complain to head office and she said my complaint will be logged and she will be phoning said store to talk to manger she said she was sorry at the way i was treated and that she will be telling them they must take these dtd voucher at tills off peoples shopping without any hassell we shall see if that happens or not no mention of 10 gift card though

tara747

brand8 wrote: »

just got proper trouted in tescos felt like a criminal took my 30 dtd vocher in lady on till called till manger over who told me to wait while she checked voucher then went off for 15 mins then someone came to get me and took me to customer service desk where there were about 4 managers and 2 staff asking y id got voucher for so much when id only bought about 12 items said i duno know the wine was cheaper in asda thats all i know then said what did it say on email i said i could not remember told to wait again till they checked then 15 mins later came back an said well yes everything was at least a pound in asda no sorry or anything said to customer service lady that it was tescos fault for running a promo claimimg to be cheaper than asda when they are obviously not will not stop me taking more dtd vouchers in future

Nightmare!!!! :mad: Poor you.

Pinkgrapefruit

I entered my receipt last night about 6.30pm and still haven't had an e-mail from them Hope it hurries up, been checking my e-mails every 5 minutes all day!

System

Food shopping has never been so fun!

tillycat123

Pinkgrapefruit wrote: »

I entered my receipt last night about 6.30pm and still haven't had an e-mail from them Hope it hurries up, been checking my e-mails every 5 minutes all day!

Sounds like it's gone in your spam folder. replies seem to arrive before lunchtime, perhaps have a check?