Dealership Discputing Invoiced Price

Gordon_Hose

Ian_W wrote: »

And you said, "Jeez"!!!! :eek:

If you don't undersatnd how a contract is formed google it, wikki it or something.

In simple terms - He agrees to buy at x price, dealer agrees to sell at x price, contract is formed and invoice or order form confirms details.

He didn't say he'd signed anything, just "shook hands"...

Doesn't mean a contract exists, even if there is an order form.

NeverAgain_2

All this talk of the terms not applying to used cars suggests to me the salesman has used a new car order form, rather than a used one.

The trouble with huffing and puffing is the dealer still has to prepare the car - if they are forced to honour the deal, they will take the money back in other ways.

Negotiation is the best way, not a good idea to start a car ownership experience, particularly a used car ownership experience, with a dispute.

Gordon_Hose

What can he do if the dealer just say "No, we're not going to sell it to you" though? lol

NeverAgain_2

...What can he do if the dealer just say "No, we're not going to sell it to you" though?...

Effectively?

Nothing.

Which is why the OP needs to negotiate a way forward.

Gordon_Hose

Suspected as much.

banger9365

so you buy a tv on the never never for £500 and the next day the ring up and say it £700 would you pay it ,no you would not
what the differance between this ,contracted signed deal done,
big company ripping little man off,
find a different dealer

smitchy73

Phone Audi UK customer services, i'm sure they won't be too happy to hear this. They have to swallow the £200 mistake themselves, If they won't agree to waive the extra, tell them you want your deposit back, but only after speaking the sales manager/general manager of the dealership, and if it's still not sorted, tell them you will be contacting Audi Uk, I'm sure if you search through any Audi threads on the forums you may find a name of the head man of Audi UK, drop him an email, they always cut through the cr*p like a hot knife through butter. It's all about the customer! I'd even be chasing for a free service for being made to feel this way too!

mwhalber

Gordon_Hose wrote: »

You only mentioned an "invoice" up until now.

If you have a signed contract, they can go swivel for their £200. But you already knew that.

Re-read my original post and you will see that I mentioned the signatures on the order invoice.

leosayer

I can't believe they are quibbling over £200.

Personally I would tell them that they can either stick to their side of the agreement or they can stick it.

harveybobbles

If it is an ORDER FORM they have given yoiu then they are worthless. Even if it has been signed by HM the Queen.

If they gave you some paper with the word INVOICE on then they are obliged to sell the car to you for the price stated and you can go to the Small Claims for the £200.