in credit, can i claim my money back?

james3333

Hi all,
i am in credit with my gas account £105
instead of this cash being in their account, can i claim it back?
iam with EDF energy.

sammyjammy

You can try but this is how DD works, you build up some credit over the sumer to keep you going through the winter when it all evens out, if you take the cash and run expect them to put your DD up.

macymoo

I am with Scottish Power and just called them up and asked for the amount in credit to be refunded and I got a cheque 4 days later, so I guess you can do that with EDF. Hope this helps

james3333

i would prefer to be earning interest than them though!!!!
plus, its been going up all year.... i dont use a lot.

james3333

bloody great!
just sorted that out, its going straight into my account, will take 3 days to process!
aghhhhhhhh! interest, lovely interest in my account...NOT EDF's

Miss_Money

My friend had credit of £1000 with BG she fought tooth and nail for months to get the money back! i guess some companies are easier and nicer than others!

james3333

£1000 !!!!!!!!!!
bloody hell.
why was she 'overpaying' so much in't first place?
i had no probs at all, very simple to do.
he even asked if i wanted the full £115.32
but i just said transfer me £100
just to keep 'topped-up' in the account:money:

BexTech

james3333 wrote:

Hi all,
i am in credit with my gas account £105
instead of this cash being in their account, can i claim it back?
iam with EDF energy.

I was in quite a bit of credit with EDF as I had left my payments the same as my previous dearer supplier. I just sent them an email message via my online account stating how much of my credit I'd like paid back to me, within a few days in was in my bank account. I left myself a little in credit, as this pays for the higher winter bills.

Cardew

Miss_Money wrote:

My friend had credit of £1000 with BG she fought tooth and nail for months to get the money back! i guess some companies are easier and nicer than others!

Sounds like an urban myth. BG have a policy to pay back credit balances of over £100 when they re-assess at the end of the year.

How does anyone get to be £1000 in credit

Still another chance to knock BG heh!

PARSIMONIOUS_2

Just imagine how much of our money the utility companies have crammed into their bank accounts by using these underhand methods of charging,it must run into tens of millions.A great way to get an intrest free loan,over estimate your customers usage for the year and charge them accordingly.However, my utility company wanted to charge me £30.00 pcm elec/gas dual fuel, (I live alone ) I bargained him down to £20.00 by DD

hobyden

I SWITCHED FROM BG RECENTLY AND HAVE BEEN TRYING TO GET MY DIRECT DEBT MONEY BACK FOR ABOUT 4 WEEKS ( £127 POUNDS) ACCOUNT WAS CLOSED SO REFUND SHOULD THEN BE ON THE WAY. MY WIFE HAS PHONED TWICE , EACH TIME TOLD (I WILL PUT IT TO THE ACCOUNTS DEPARTMENT FOR YOU NOW.
AFTER WAITING SHE PHONED AGAIN ONLY TO BE TOLD THAT NOTHING HAD BEEN DONE BUT WILL GET IT TO YOU WITHIN 5 DAYS.
5 DAYS LATER NOTHING SO I PHONED THEM (GETTING ANGRY NOW)TOLD ITS IN ACCOUNTS DEPARTMENT HANDS (SORRY BUT THEY ARE VERY BUSY)
SO I HAVE GIVEN THEM FIVE MORE DAYS BEFORE I TAKE ACTION.
DOES ANYONE KNOW IF BG EMPOLYEES GET COMISSION FOR HOLDING ON TO OTHER PEOPLES MONEY?
YOU CAN ONLY CALL IT STEALING,I HAVE NOW CHANGED FROM DIRECT DEBT TO PAYING MY GAS QUARTERLY AND FITTED A WOOD BURNER.: :mad: