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Talk Talk Offer - Genuine?

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Comments

  • Mike_J
    Mike_J Posts: 998 Forumite
    Part of the Furniture Combo Breaker
    TT BB IS FREE....its just the line rental and call costs package that costs the money
  • MrsTinks
    MrsTinks Posts: 15,238 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Name Dropper
    edited 21 February 2011 at 12:03AM
    Hannibanal wrote: »
    But another reason they possibly wanted access to your phone was to input the code to get your line number.
    Then they could input that number into their line checker which would give a rough estimate of speed on your line.
    (It would also probably go into their records for future marketing calls, lol)

    Nonsense - sorry... They can "check" your potential line speed by simply using your postcode or even just your CLI (your phone number) - again they do NOT need your phone to check if you are eligible!
    It's not 100% but the only otherway I know of to get a reasonable speed check involves a BTopenreach engineer and the TalkTalk yahoo's most certainly won't have been able to run those checks just from your phone handset as it involves checking noise ratios and lots of other technical stuff :)
    I can think of no reason for them to ask for the handset to be honest... sorry.

    I would strongly suggest that you print out this FREE "No Cold Callers" sign :)
    Personally my view is IF they genuinely worked for TT (they might... but seriously would question their training if that is the case!) then they were either useless or cowboys! Or just as likely... they were trying to keep you entertained one side of the house... whilst someone was checking out if somewhere was open in the back... :(


    ETA - Sorry just realised I mis-read - you were kind of on about the same thing and them wanting the CLI to check the linechecker... I blame a long day and not enough sleep LOL :)
    DFW Nerd #025
    DFW no more! Officially debt free 2017 - now joining the MFW's! :)

    My DFW Diary - blah- mildly funny stuff about my journey
  • cbrown372
    cbrown372 Posts: 1,513 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    TalkTalk employ these people through a supposed marketing company, kids mainly with no training at all being promised the earth, its either TalkTalk or promoting charities on the street.

    https://forums.moneysavingexpert.com/discussion/1153561
    Its not that we have more patience as we grow older, its just that we're too tired to care about all the pointless drama ;)
  • Thanks. Have to say even if I was interested I was put off by the way he interacted with me.
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