Advice needed to return my jump starter, please help???

Strider590

^^ I wasn't saying you were lazy btw..... I quoted you only because I wanted to make my point without starting a flame war with the other folks who've replied in here

KillerWatt

Strider590 wrote: »

^^ I wasn't saying you were lazy btw..... I quoted you only because I wanted to make my point without starting a flame war with the other folks who've replied in here

LOL, no worries.......I never bought it for me, I just used the old ladies bike as a test to see how long it could do the job for.

trinidadone

I contacted Amazon by telephone, and they advised me to use there secure email service to contact the seller. I received a response from the seller today advising me to return the jump starter. They have advised me they will test the product and would give a refund, subject to the P&P they paid when sending the product to me.

just a question on this, if the goods have only lasted a few months, is it right I should be billed twice for the P&P, as I assume these costs would all be at the seller?

trinidadone

I have now made some small progress with this product. I have to return it back to the seller in Glasgow, but need some advise on posting. Amazon has advised me to use a private postal service, has anyone got any suggestions or shall I simply send it through Post Office services?

gilbert_and_sullivan

If you want a proper jump starter, this takes some beating for value and performance, will start a 3 litre Diesel with a flat battery easily.

http://www.machinemart.co.uk/shop/product/details/jump-start-4000/brand/clarke

trinidadone

a little pricey though. I have purchased a new one from Lidil. I got one before from the store and it lasted three years, thanks anyway, I just need to get this old one back to the seller

gilbert_and_sullivan wrote: »

If you want a proper jump starter, this takes some beating for value and performance, will start a 3 litre Diesel with a flat battery easily.

http://www.machinemart.co.uk/shop/product/details/jump-start-4000/brand/clarke

KillerWatt

gilbert_and_sullivan wrote: »

If you want a proper jump starter, this takes some beating for value and performance, will start a 3 litre Diesel with a flat battery easily.

http://www.machinemart.co.uk/shop/product/details/jump-start-4000/brand/clarke

As I said earlier, you get what you pay for in life.

Keith

Use ParcelMonkey to return it.

trinidadone

Keith wrote: »

Use ParcelMonkey to return it.

thanks for the advise, since asking i did a search on Moneysavingexpert, and found an advice page on currior services

derrick

trinidadone wrote: »

just a question on this, if the goods have only lasted a few months, is it right I should be billed twice for the P&P, as I assume these costs would all be at the seller?

SoGA make the seller responsible for postage costs re faulty goods;- Part 5A, 48B

"[FONT=&quot]2) If the buyer requires the seller to repair or replace the goods, the seller must--[/FONT] [FONT=&quot](a) repair or, as the case may be, replace the goods within a reasonable time but without causing significant inconvenience to the buyer;[/FONT]
[FONT=&quot](b) bear any necessary costs incurred in doing so (including in particular the cost of any labour, materials or postage).[/FONT]



For future reference this type of Q would be better served on the Consumer Rights board


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