I despair of the 2nd hand car buyers

atrixblue.-MFR-.

Flyboy152 wrote: »

No, that is fantasy.

Realistic valuations are not insulting, they are........realistic. Most car buyers, however, are not....realistic. They tend to expect retail values for part exchanges. They expect to get the same for their car as the one on the forecourt.

How much do think a three month warranty costs for a car sold at nine hundred pounds?

Do you expect an unlimited time warranty? Should a dealer be responsible for that car after say a year, three or five years perhaps?

The car is worth what it is worth, a fifteen hundred pound car is a fifteen hundred pound car, they are expensive things. That is life. Although there is no excuse for poor customer service, why should a dealer provide free care forever?

I would rather get an independent inspection. It could save hundreds of pounds in the long run. You can't scream for customer service then complain when you get it.

i dont expect to get screen prices for trade in, ive been looking and my friend has also been looking for a car he has a subaru impreza (UK model) wrx sti fSsh and 48,000 on the clock with all belts tensioners and water pump done, 2000 MY unmodded. £1995 trade in! is what he was offered by one independant and he added i cant sell them no one wants them, so dealer dont be offended when your trying to sell one at £5000 and get a stupid offer.

1500 pound car screen price i'd expect a 3 month warrenty and new mot, hpi.

good advice for an independant inspection but those who dont need to have one done as their mechanically minded would want to see the car start from cold, a savvy buyer would never meet up or have the car brought to them when buying private or from independant dealer and check all and paper work not saying they should provide free care forever, but a car that has no majour mechanical problem upon sale not sell it with a problem then deny any liability after when 2-4 weeks down the line the majour problem turn into a majour disaster later on, and just be able to be as friendly as they can when a problem comes to lite, explain things properly and be able to make things smooth not awkward.

Flyboy152

atrixblue.-MFR-. wrote: »

i dont expect to get screen prices for trade in, ive been looking and my friend has also been looking for a car he has a subaru impreza (UK model) wrx sti fSsh and 48,000 on the clock with all belts tensioners and water pump done, 2000 MY unmodded. £1995 trade in! is what he was offered by one independant and he added i cant sell them no one wants them, so dealer dont be offended when your trying to sell one at £5000 and get a stupid offer.

£1,995 sounds a little on the low side, I might have guessed at maybe £2,150 tops. But if that dealer feels he would have difficulty in selling that particular car where he is, he's not going to offer top book price. Would you? He'll be thinking about what he might get at auction, or what bids he might get through the trade. What did the dealer offer when your friend said, "no thanks, you'll have to do better than that."

1500 pound car screen price i'd expect a 3 month warrenty and new mot, hpi.

I asked about a warranty on a car for nine hundred pounds (part exchanged for five hundred pounds). However, It would cost about eighty pounds, an MOT from fifty to two hundred pounds say (depending on work might need to be done), I suppose you'd like a full service as well, that's another eighty to one hundred and twenty pounds, HPI, that's fifteen pounds, VAT to add on top. Valeting is about thirty to fifty pounds, don't forget to add in the cost of marketing etc. For a car being sold at nine hundred pounds, the gross margin works out as about fifty pounds, if everything done at the lowest estimate. Hardly worth it for all that effort, wouldn't you say. Or would you rather the dealer had offered less for the car, when the customer part exchanged it. Perhaps four hundred or three hundred pounds. Or maybe, instead of offering a thousand pounds for the car you want to buy at fifteen hundred, perhaps they should have offered the previous owner six hundred pounds for it, instead of the eight hundred pounds they offered.

good advice for an independant inspection but those who dont need to have one done as their mechanically minded would want to see the car start from cold, a savvy buyer would never meet up or have the car brought to them when buying private or from independant dealer and check all and paper work not saying they should provide free care forever, but a car that has no majour mechanical problem upon sale not sell it with a problem then deny any liability after when 2-4 weeks down the line the majour problem turn into a majour disaster later on, and just be able to be as friendly as they can when a problem comes to lite, explain things properly and be able to make things smooth not awkward.

I agree, there are some cowboys out there that ruin it for the rest of the trade. But where do you strike the balance between good customer service and integrity.

bigjl

Savvy buyers have been replaced by people who think they are traders asking what is you last price!

There has always been a section of the community that wanted something for nothing, but over the last ten years it has got worse.

There are some really bad dealers out there, some really honest ones.

However there are some very honest buyers out there and some that will resort to almost anything at trade in time, with a firm belief that traders are there to be conned.

The car trade is just that a trade, there are good and bad but at the end of the day it is a business.

What makes me laugh are the people that complain about WBAC, you aren't forced to sell it to them, you are free to sell it privately, but with the likes of Quentin Wilson everybody thinks they are an expert.

But if was selling a car for £2000, and somebody offered me £1000, I would just laugh and go indoors.

The same person that would happily do this would not find it so funny if you walked into his shop and started to offer half advertised price for a bag of crisps, and when you mention that it is illegal to sell multipack drinks individually then just wait for the fireworks.

I worked full time in the trade and used to sell the odd car as a home trader, all my cars where auction sourced, I wouldn't take any trade-ins, as they were normally shagged beyong belief with a bent MOT, all the cars I sold would get a new MOT if they had less than 6 months left a quick service, oils and filters and the car generally checked over, an MOT is handy for this, if it needs anything just get it done.

People would continually come from miles away to view and make a stupid offer.

One I remember from eBay, came 200 miles to view and test drive, ask the minimum I would take, I would only mention that the reserve is set at a realisitc level for similar cars on sale. The car had a BIN for £2750, and was immaculate and low miles, their max bid, £1200, why did they waste my time and their time, it cost more than that FOB, the vehicle was from Japan.

Eventually sold it to a bloke at work for £2500, he has had it 3 years with no a single problem.

The simple fact is a lot of buyers can't tell a diamond from a turd and always bid the turd value. Though when buying a turd they are actually paying way too much, but they don't know the difference. Then they complain on forums that all dealers are criminals.

If you pick up an apple and take it to the till and pay for it thinking, mistakenly, it is an orange is it the shopkeepers fault or yours because you didn't know any better?

Inactive

bigjl wrote: »

If you pick up an apple and take it to the till and pay for it thinking, mistakenly, it is an orange is it the shopkeepers fault or yours because you didn't know any better?

That would depend on how the shop had advertised it, if the apple is rotten inside, but OK on the outside, then who is to blame?

motorguy

hartcjhart wrote: »

yes I thought it was too:T

I think its called 'being ironic'