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how do i do a chargeback through paypal as i cant seem to find it

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Comments

  • jaks111
    jaks111 Posts: 574 Forumite
    Part of the Furniture 100 Posts
    is it ok to send it 2nd class with the post office as long as its signed for and i keep the receipt as proof

    thanks
  • No.

    First and second class are only insured to £41. Recorded delivery is first or second class with signaturel. However it RARELY tracks sufficiently to win a dispute.

    Your cheapest option is a courier.
  • jaks111
    jaks111 Posts: 574 Forumite
    Part of the Furniture 100 Posts
    does any one know of a good courier i bought something of ebay recently and the person used myhermes but i have read the reviews and some are quite bad
    thanks again
  • I use p4d. They are not the cheapest but in my experience, cheapest is not best with couriers.

    Do not opt for a service which won't cover you, as you have to have tracking and adequate insurance. Tracking will cover you for the claim in eBay/paypal, and insurance will cover the item going missing/being damaged.
  • jaks111
    jaks111 Posts: 574 Forumite
    Part of the Furniture 100 Posts
    i returned my curtains and tracked it i asked the seller yesterday if he had received the curtains as yet but no reply i went on ebay yesterday and he has received them has they have been relisted with the correct size now
    do i wait another day for him to reply as really he should of refunded me on receipt of the item

    thanks
  • soolin
    soolin Posts: 75,228 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    jaks111 wrote: »
    i returned my curtains and tracked it i asked the seller yesterday if he had received the curtains as yet but no reply i went on ebay yesterday and he has received them has they have been relisted with the correct size now
    do i wait another day for him to reply as really he should of refunded me on receipt of the item

    thanks

    Assuming you went for a paypal dispute, phone paypal and tell them that your trackign shows delivery, I assuem you added the tracking details to the dispute?
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • jaks111
    jaks111 Posts: 574 Forumite
    Part of the Furniture 100 Posts
    is it possible for a buyer to be made to pay the return postage when they have advertised a item with the wrong size and i have returned them at a cost higher as they had to be tracked i think its unfair when the seller lists them wrong and even he agrees he listed them wrong so why should the buyer be out of pocket
    thanks
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