BT £23.60 Line rental,free calls+Broadband- Any better?

Supatramp

Well thanks folks for your contributions to this thread.

I've just done the deed with BT, switchover is next Friday. I had previously had a couple of conversations with the COT and negotiated/haggled a deal. I then e-mailed AOL for my MAC code and also went off on a business trip, just returned earlier today. After several days and no reply from AOL, I mailed them again and got the MAC code the next day.

So........... I paid my line rental in advance just before it went up last October, equivalent of £9.49 per month, and at the same time took the 'anytime calls' deal at £4.99 per month. The additional deal I've now done is £13 per month for Option 3 broadband and including the £4.99 calls deal, on a 12 month contract. So line rental + anytime calls + 'unlimited' broadband for £22.49 per month.

Very happy, considering I had been paying AOL £14.99 a month, which they'd recently increased to £15.98 because I pay by credit card, and then last month it mysteriously increased to £17.30! And according to BT I should get around 5.5 megs whereas I've at best been getting 3 from AOL.

So thanks again folks for your info. And I'm well aware that just as people queue up to slag AOL, there's plenty who do the same about BT.

Nickyboy_2

Hi David

Just rang up sales and would not budge on paying the advertised price for broadband. Like you I have the Line Saver for 9.49 and 4.99 calls, but would like option 3 for broadband at £13.

What is the magic approach to get it?

Supatramp

Hi Nicky.

Dial 150 from your BT phone and ask to be put through to COT(Customer Options Team). Don't necessarily accept their first offer!

black_paw

they have several offers ! i e-mailed them at btcare.com and got the quotes that way ..also they are very good on twitter and will ring you back !

henrie

Hi Buel
I currently am with the one and only Talk Talk who charge me £23.53 per month & i get anytime talk, free calls to 0870 and 0845 nos, broadband all that including rental and VAT. I doubt if there is anywhere cheaper than that! I know TT cust services are rubbish but I tend to e-mail them and it eventually gets sorted out.

Hope this has helped

regards

Henrie

Bloomin_Freezing2

black_paw wrote: »

they have several offers ! i e-mailed them at btcare.com and got the quotes that way ..also they are very good on twitter and will ring you back !

Thanks for this! I have just emailed too, trying to find a great deal for my mum, who currently pays stupid amounts to TalkTalk!

Supatramp

Bloomin_Freezing2 wrote: »

Thanks for this! I have just emailed too, trying to find a great deal for my mum, who currently pays stupid amounts to TalkTalk!

If your Mum also has her phone with TT then she'll not get these deals as they're only available to existing BT customers.

Supatramp

henrie wrote: »

Hi Buel
I currently am with the one and only Talk Talk who charge me £23.53 per month & i get anytime talk, free calls to 0870 and 0845 nos, broadband all that including rental and VAT. I doubt if there is anywhere cheaper than that! I know TT cust services are rubbish but I tend to e-mail them and it eventually gets sorted out.

To be honest, I could probably have got a cheaper deal, with TT, as for some weird reason they have LLU on my exchange, a small one. I know BT aren't perfect but I just hate the whole way TT go about their business!

Bloomin_Freezing2

Supatramp wrote: »

If your Mum also has her phone with TT then she'll not get these deals as they're only available to existing BT customers.

Hi, thanks. It's just broadband with TT. She has BT phone & line rental.

Kastanie

Supatramp wrote: »

Hi Nicky.

Dial 150 from your BT phone and ask to be put through to COT(Customer Options Team). Don't necessarily accept their first offer!

I spoke to 4 different people and got 4 different offers when renegotiating BT phone+broadband package recently. Each person denied the deal offered by the previous person existed! Keep ringing Customer Options team back til you get a deal that's in line with what you've read on here.