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Pulling my hair out! Netgear key

I have just bought a Belkin wireless dongle for my old laptop with wireless and need to connect it. However the Belkin dongle needs a 10 digit password (apparently) it has taken about 3 looooong phone calls to establish this! It currently is only 8

Anyway I had a very kind offer to change it for me for £29.99!!!!!!!! OMG!!! No thank you was my very polite reply!

Anyway I have been on several web sites to try and change it including :

http://answers.yahoo.com/question/index?qid=20081207142736AAvKlEw

But still had no luck. I am about to pull my hair out and I am really considering changing my password for £30 although it would pain me to do so.

You are my final hope before the pennies go whizzing out of my bank - any ideas??
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