lakeland - food stuff, cooking, gifts - final reductions

Melon78

My order is still showing as awaiting confirmation, yet I received the whole lot this afternoon chuffed to bits with it!

Suzy_Babe

twinklyeys wrote: »

If I remember correctly I have read in the past that Lakelands stock system is not very good and a lot of people have been left disappointed with cancelled orders?
I ordered on 20th but as yet my order history states 'awaiting confirmation'. It would be nice to receive all that I ordered but after reading the above posts I will not hold my breath, does not seem that one person has received a full order?

Mine, too, showed 'Awaiting Confirmation', so I e-mailed them and apparently there is a problem with the system; my order is (apparently) on its way.

HTH:)

building_with_lego

Well my order still shows as awaiting confirmation but has just been delivered. Two items missing, one being the Dino sarnie box which is apparantly rubbish , the other being something I threw into the basket to get it over £20. (Still free postage though.) All the best bits are here . Fingers crossed for the rest of you, I'm sure your parcels will arrive soon.

cookiemonster25

mine arrived today, some bits oos but got jelly beans, fire engine blankets x2 and soup book also a £5 off a £25 spend brill thanks op

Yorkielass

twinklyeys wrote: »

If I remember correctly I have read in the past that Lakelands stock system is not very good and a lot of people have been left disappointed with cancelled orders?
I ordered on 20th but as yet my order history states 'awaiting confirmation'. It would be nice to receive all that I ordered but after reading the above posts I will not hold my breath, does not seem that one person has received a full order?

Yes Lakeland have an appalling stock system - I've had big problems too years running. They have now sorted out my issues and found me stock in stores but I'm never ordering online from them again.

charis18uk

Well, I never received a confirmation email but a parcel was in my garden when I got home from my driving lesson today. Over half the items were OOS with the remainder items actually full priced stuff that I purchased to tip the order over £20!!! Complete waste of my time, not a genuine sale in my opinion if you they don't actually have the items in first place.

The items I did not receive were:

Rodney Reindeer (0.99)
Sewing box (2.99)
Le mesurier condiments x2 (1.99)

HTH

Suzy_Babe

My order (placed on 20th) arrived today; Rodney Reindeer put in an appearance, as did my Le Mesurier condiments (sorry!), but my 2 Spray Cleaners and 3 Santa Snack Sleighs were 'not available'. I must admit, this is the first time that this has happened to me as far as Lakeland is concerned ... I just hope that they don't go down the path of M&S.

Raine_E_Day

They badly need a new stock system. I just came home to find a large box containing my cancelled order! I rang up and it definitely was cancelled and I have already been refunded.

I had a bit of a moan about having to drive to sorting office to return the box and was told I could keep it and donate the contents to charity! It only contained £6 odd of goods so I suppose that was as cheap as the postage would have been.

Funny set up, though and no emails from them at all about anything to do with this order.

andi2

Received all mine this morning, apart from reindeer in a chimney. Santa snack sleigh was supposed to be in there, but isn't. Also one of my Gruffalo breakfast sets has a broken plate - got a new set on the way

BlueCow1975

Mine has also landed this morning. Got my £4.95 bat box (am determined to make my local mosquitoes pay this year with team bat lol!!). Sadly, my inflatable santa suit did not arrive and that is what I really wanted. Would have made my family giggle next Christmas - oh well. Can't understand why these companies do not invest in a descent stock control system as errors just annoy customers.