Anyone else had NPower Quidco declined?

pealy

I've reached the end of the road with my Quidco cashback queries and support, they tell me there's nothing more they can do. I smell a rat and have decided to write to an NPower director so I wondered if anyone else was having the same problem.

Have you been refused Cashback from Quidco for NPower? Have they been mysteriously unable give you any details about where the commission actually went? Post here!

nPower

Hi pealy

Sorry to hear about problems with cashback. Can you send your address and npower account details to forumresponse@npower.com so I can get someone to look into this straight away for you?

Best wishes

Sally

pealy

nPower_company_representative wrote: »

Hi pealy

Sorry to hear about problems with cashback. Can you send your address and npower account details to forumresponse@npower.com so I can get someone to look into this straight away for you?

Best wishes

Sally

Thanks for the response Sally, I've just emailed the details to you.

nPower

Hi pealy

Brilliant!

Just received it and on it as we speak!

Best,
Sally :j

Money_Doctor

same for me Pealy

pealy

Money_Doctor wrote: »

same for me Pealy

Will be interesting to see if anything comes of my email to Sally. Will post here if I have any news.

greigster

I changed my energy supplier to Npower via Topcashback. I have been waiting since September for this to track and after me filling in several enquiry forms and nudges it has finally been confirmed at zero. I have finally been turned down for npower cashback due to npower paying the money to a different cashback site. I have never visited a different cashback site with regards to npower. From the amount of people who have switched to npower via topcashback and have had their cashback declined, you would think that the management of tcb would be looking a bit closer to what treatment we are getting from npower.
The cashback system seems to be open to abuse from any inscrutable company that seems to make good cashback offers but then dont pay.

sweetnorthenlass

uswitch got me onto npower no worries and gave me some wine to... quidco failed to pay me to a tv i got through them .... gansters

greigster

Hi Sally, Hope you dont mind but I have sent you an email to the address in your last post regarding my problems with Npower/Topcashback non payment as per my post 2 up from this one.

Regards
Greigster

timmo44

greigster wrote: »

Hi Sally, Hope you dont mind but I have sent you an email to the address in your last post regarding my problems with Npower/Topcashback non payment as per my post 2 up from this one.

Regards
Greigster

I wish you the best of luck mate, I really do. There are many many of us in the same boat.

Good luck to you too Sally, when your (allbeit generic) email address above gets circulated around you will be swamped I predict with the hundreds of us that have been lured in with the highest cashback offers, all the while having virtually no chance of ever receiving the cash. Your company's reputation is rightly in tatters due to this malpractice.

timmo44

pealy wrote: »

I've reached the end of the road with my Quidco cashback queries and support, they tell me there's nothing more they can do. I smell a rat and have decided to write to an NPower director so I wondered if anyone else was having the same problem.

Have you been refused Cashback from Quidco for NPower? Have they been mysteriously unable give you any details about where the commission actually went? Post here!

Hello, if possible you should re-title your thread including Quidco and TopCashBack as there are hundreds of us in the same boat with either of those cashback sites and N-Power. They will then hopefully reach this thread with a Google search and contribute with their own experiences of this shameful unpaid cashback episode.

A Google search is how I got here. And good luck with your cashback.