Halifax Online banking

jambosans

Mikeyorks wrote: »

My OH's Halifax accounts were upgraded to the new 'Lego look' yesterday. Mine are the old and understandable version, still.

I moved some (interest) excess from a Lloyds Vantage earlier today. It came via FP and was showing in Halifax in the few seconds it took to log back in.

On the joint account it was aimed at ..... it's showing (her screen) as a BGC (Bank Giro Credit) as are all previous such credits from that source. On my screen (old - no posting codes) it shows as Bank Credit ..... as opposed to the Faster Payment previous such credits attract.

As this is now allegedly a joined up platform. Should such transfers attract TFR (Transfer) or FPI?

I'm assuming the BGC is a start up issue.

My Bank of Scotland internet banking "updated" today, and there are definitely some inconsistencies with old BoS and Lloyds TSB (with whom I also hold an account). I get the impression there's still a lot of back-end migration to be done.

As for the new look, I could take it or leave it. The aestethics of Lloyds TSB's incarnation look better IMO than the very flat look applied to HBOS (e.g. links, etc.). Functionality is also a bit all over the place, historical paper-free documents are still available, but only through the specific account rather than a link on the main page - like ye olde HBOS.

TBH I'm not going to be happy until I get paper-free credit card statements as an option again.

Mikeyorks

Thanks for that. I'll keep my eye on FP / transfers masquerading as BACS and see if it rationalises idc.

I've only had a brief look at the changes and find them initially far from intuitive when compared with the old :

• Archived docs took me 10 mins to find - tucked away at the bottom of the page.
• Archived 'letters' completely separate - which didn't help
• Available balance is a bit stranded as a headline - and shaded out by the double size and bolded 'balance'. Which kind of detracts from an important figure.
• Quick transfers threw me completely .. I'm used to being able to see all the account balances in the same view. And seemed to be moving money with a blindfold on.

However - Day 1 is a bit early ....... so I dare say I will get to manage it, even if not like it. I still feel, however that, as the Halifax homepage ...... the design is a bit between Disney and Lego. The initial page is OKish if I reduce the zoom level ......... then I can't read the figures on the individual account pages!

opinions4u

Mikeyorks wrote: »

Thanks for that. I'll keep my eye on FP / transfers masquerading as BACS and see if it rationalises idc.

I've only had a brief look at the changes and find them initially far from intuitive when compared with the old :

• Archived docs took me 10 mins to find - tucked away at the bottom of the page.
• Archived 'letters' completely separate - which didn't help
• Available balance is a bit stranded as a headline - and shaded out by the double size and bolded 'balance'. Which kind of detracts from an important figure.
• Quick transfers threw me completely .. I'm used to being able to see all the account balances in the same view. And seemed to be moving money with a blindfold on.

However - Day 1 is a bit early ....... so I dare say I will get to manage it, even if not like it. I still feel, however that, as the Halifax homepage ...... the design is a bit between Disney and Lego. The initial page is OKish if I reduce the zoom level ......... then I can't read the figures on the individual account pages!

I have more or less adjusted.

Outstadning concerns:

1) Email saying I have statement, but no idea which account it relates to.

2) Paying a Halifax credit card bill - I have two of their cards but it only shows the sort code and account number, so you have to go all the way through the process to get the 16 digit card number.

3) What was a transfer to an account in the name of Mrs O4u is now a payment.

4) My credit card can no longer collect payments from my other accounts. It has to be driven the other way round.

But hey, I can see my interest rates again!

jambosans

Curiously if I login via Halifax my savings accounts appear as blue pigs whereas the Bank of Scotland version displays the Halifax logo. Halifax also seem to riddle their page with advertisements and the colour scheme is way too "loud", whereas Bank of Scotland is fairly clean with not as much going on - perhaps a bearable alternative.

jennifernil

Ours both updated late yesterday morning, I got quite a surprise when i logged on!

The BGCs threw us at first.

Only some of my accounts display the interest rate.

rb10

Mikeyorks wrote: »

On the joint account it was aimed at ..... it's showing (her screen) as a BGC (Bank Giro Credit) as are all previous such credits from that source. On my screen (old - no posting codes) it shows as Bank Credit ..... as opposed to the Faster Payment previous such credits attract.

As this is now allegedly a joined up platform. Should such transfers attract TFR (Transfer) or FPI?

Certainly wouldn't show as a Transfer, as the two banks' systems are currently completely separate. Ok, they may now be displayed on online banking in a similar way, but the accounts are held on two completely separate back-end systems.

I imagine that the display of 'BGC' is just an error - looks as though someone has put the wrong notation down for BACS/FP credits, as it's certainly not a BGC that you've done. I'd expect that to update in due course, once they realise.

Mikeyorks

jambosans wrote: »

whereas Bank of Scotland is fairly clean with not as much going on - perhaps a bearable alternative.

You're right. Just tried that and the whole page is cleaner / softer colours and ......... no lines of blue pigs!

Now you know why I used the 'Disney meets Lego' description? It's like it's been crayonned by schoolkids!

I've recently started to need the glasses for the PC ........ with the new Halifax site it's the shades as well.

opinions4u

jennifernil wrote: »

Only some of my accounts display the interest rate.

Which account tpyes are failing to show the interest rate?

I know the Regular Saver shows the underlying Web Saver rate but I didn't think there were any other exceptions.

chris91_2

jambosans wrote: »

My Bank of Scotland internet banking "updated" today, and there are definitely some inconsistencies with old BoS and Lloyds TSB (with whom I also hold an account). I get the impression there's still a lot of back-end migration to be done.

Yes alot of work still to be completed, which once done should see LTSB and HBOS having same features and same design but different logos.

jennifernil

opinions4u wrote: »

Which account tpyes are failing to show the interest rate?

I know the Regular Saver shows the underlying Web Saver rate but I didn't think there were any other exceptions.

Yes, regular savers. The ones I have for my grandchildren do not have the interest rates available. I know they are 6%, so that's OK.