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No Network Coverage on Orange

Hi all,
Can anyone help me on how to get out of my Orange contract because my area isn't recieving network covering, I have to physically either constantly stand next to a window upstairs or go outside just to get coverage. I have coped with this for the past 4 1/2 months and now its becoming a joke, however I do still have 10 months left on my current contract. HELP!!!!
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Comments

  • gas4you
    gas4you Posts: 2,602 Forumite
    Did you use their network coverage checker before you purchased your phone and signed up?

    After this length of time I don't think you will have much luck getting out of it.
  • jamespir
    jamespir Posts: 21,456 Forumite
    Hi all,
    Can anyone help me on how to get out of my Orange contract because my area isn't recieving network covering, I have to physically either constantly stand next to a window upstairs or go outside just to get coverage. I have coped with this for the past 4 1/2 months and now its becoming a joke, however I do still have 10 months left on my current contract. HELP!!!!

    you can now connect to tmobile signal as its part of orange so try
    to search for network in your phones signal and when it shows t mobile select and voila
    Replies to posts are always welcome, If I have made a mistake in the post, I am human, tell me nicely and it will be corrected. If your reply cannot be nice, has an underlying issue, or you believe that you are God, please post in another forum. Thank you
  • fozzyrulz2002
    fozzyrulz2002 Posts: 2 Newbie
    edited 9 January 2011 at 3:45PM
    When I purchased the phone I had signal because I lived at another address, a year later Ive moved areas and no signal on either network (Orange or T-Mobile)
    They have told me once again to keep searching for network but its no good becuase if the network is not accessible how can I search for it?
  • gjchester
    gjchester Posts: 5,741 Forumite
    When I purchased the phone I had signal because I lived at another address, a year later Ive moved areas and no signal on either network (Orange or T-Mobile)
    They have told me once again to keep searching for network but its no good becuase if the network is not accessible how can I search for it?

    Unfortunatly as you chose to move, so you are unlikely to get any joy from the network with regards to cancelling the contract.

    No network guarantees coverage inside buildings as theres too many variables in the construction of the house.

    As has been suggested you can try opting in to the Tmobile coverage sharing scheme but sorry it's not better news.
  • steve1980
    steve1980 Posts: 2,334 Forumite
    Orange's signal is poor to say the least. I know someone who worked in the retail shop and he told me that they have amplifiers hidden in the ceiling so that when you go in and complain they can say that there are not any problems.
    Estate Agent, Web Designer & All Round Geek!
  • McCuddly
    McCuddly Posts: 281 Forumite
    steve1980 wrote: »
    Orange's signal is poor to say the least. I know someone who worked in the retail shop and he told me that they have amplifiers hidden in the ceiling so that when you go in and complain they can say that there are not any problems.
    I love the rubbish your friend told you, I love it more you believed them
  • steve1980
    steve1980 Posts: 2,334 Forumite
    McCuddly wrote: »
    I love the rubbish your friend told you, I love it more you believed them

    Why would he lie? This has been confirmed by another friend who works in their head office.
    Estate Agent, Web Designer & All Round Geek!
  • Guys_Dad
    Guys_Dad Posts: 11,025
    10,000 Posts Combo Breaker
    Forumite
    Think I will try it during the week to see if it is true. I don't have a UMA phone, so that won't confuse the issue.

    I could believe it in some instances - where a shop is inside an indoor Mall with poor reception or inside a big Tesco where signal strength is really poor. Legitimate use of equipment to enable buyers to test drive prospective handsets, given DSR return window doesn't apply to store-bought handsets.
  • McCuddly
    McCuddly Posts: 281 Forumite
    steve1980 wrote: »
    Why would he lie? This has been confirmed by another friend who works in their head office.

    because

    A) You'd notice if you were near an Orange shop as the signal would jump up
    B) You'd see such amplifiers
    C) They'd need licenses.

    If they amplify the signal in such a way, There would have been an outcry by now. Plus a fair few lawsuits
  • stclair
    stclair Posts: 6,856
    Part of the Furniture 1,000 Posts Name Dropper
    Forumite
    Sign up to get t mobile signal and see how you get on then.

    https://kareena.orange.co.uk/share/
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
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