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TFL Penalty fare on DLR - appealed but no response...

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Comments

  • geordie_taxi
    geordie_taxi Posts: 434 Forumite
    edited 7 January 2011 at 10:40PM
    yorkie2 wrote: »
    ... thanks for the confirmation :) And yes, I did know that!

    ur welcome :D some of ur replies are very confusing would try and explain but im in far to good a mood. just got back from work and switched the computer on and found an email from east coast with a 40% discount e voucher for use on any standard or 1st advance ticket by way of apology for the weather related disruption

    :beer:
    Fares Advisor & Oyster Specialist - Newdeal/ukRail Fares Workshop Accredited
  • Stigy
    Stigy Posts: 1,581 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    article-0-0C849BCE000005DC-929_634x404.jpg

    That's class, can not believe a Train Company would have that as it's Christmas fare evasion campaign poster, it's so wrong. But the important question is, do the RPI's in the North East really look like that?
    That is genius, lol. Portrays their staff well, too!
  • VfM4meplse
    VfM4meplse Posts: 34,269 Forumite
    10,000 Posts Combo Breaker I've been Money Tipped!
    The appeal process is a sham. I was PF'd some months ago when transferring from LU to a rail line (still within Z4) - not realising that PAYG didn't apply. I didn't see the PF notices as there was restricted platform space at Stratford - hence the remaining platform was 7-deep with passengers, completely concealing any information displayed.

    My argument is that you need to see the rules of the game before you can engage with it. The appeals unit did not consider this to be a valid response, the PF is just a license to print money.
    Value-for-money-for-me-puhleeze!

    "No man is worth, crawling on the earth"- adapted from Bob Crewe and Bob Gaudio

    Hope is not a strategy :D...A child is for life, not just 18 years....Don't get me started on the NHS, because you won't win...I love chaz-ing!
  • Stigy
    Stigy Posts: 1,581 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    VfM4meplse wrote: »
    The appeal process is a sham. I was PF'd some months ago when transferring from LU to a rail line (still within Z4) - not realising that PAYG didn't apply. I didn't see the PF notices as there was restricted platform space at Stratford - hence the remaining platform was 7-deep with passengers, completely concealing any information displayed.

    My argument is that you need to see the rules of the game before you can engage with it. The appeals unit did not consider this to be a valid response, the PF is just a license to print money.
    Assuming it was about this time last year, when PAYG wasn't valid on most national rail services, unfortunately the onus is on the passenger to know the ins and outs of Oyster travel, and actually read the small print on the leaflet they receive with their cards. I'm not exactly familiar with Oyster myself, but if I had an Oyster Card and was unsure as to whether it was valid etc, I'm make damn sure I checked exactly what I could and couldn't do with it before attempting to travel!
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