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TFL Penalty fare on DLR - appealed but no response...

2

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  • Stigy
    Stigy Posts: 1,581 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    apparently they demand that the revenue bloke sells them a single ticket making the excuse that thats the first time they could get one due to ticket vending machine playing up at their station. then they take the penalty fare and laugh. apparently it hard to prove an "intent to avoid payment" or a bylaw offence if you have a valid ticket and excuse. this is what the punters tell me :o
    I'm confused now. So if the Revenue bloke deems that their 'excuse' is plausable after having checked the machines etc, why was a PF issued in the first place?
  • cos if you travel in a penalty fare area without a ticket you get a penalty fare this is what happens up in the NE perhaps its different down your neck of the woods
    Fares Advisor & Oyster Specialist - Newdeal/ukRail Fares Workshop Accredited
  • Stigy
    Stigy Posts: 1,581 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    cos if you travel in a penalty fare area without a ticket you get a penalty fare this is what happens up in the NE perhaps its different down your neck of the woods
    If you travel in any Penalty Fare area without a ticket you are Penalty Fared. However, if there's no way to buy a ticket (no working TVMs and Ticket Office closed for example), it's acceptable to buy a ticket at your earliest opportunity. This is usually on board the train, however at you destination or at your first interchange station is accepted. That being the case, PFs aren't issued.
  • must be over zealous jobs worths up here as its the same people that keep getting penatly fares. its quite annoying as a lot of them litter the back of my taxi with them :mad:
    Fares Advisor & Oyster Specialist - Newdeal/ukRail Fares Workshop Accredited
  • Stigy
    Stigy Posts: 1,581 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    must be over zealous jobs worths up here as its the same people that keep getting penatly fares. its quite annoying as a lot of them litter the back of my taxi with them :mad:
    Either Jobsworth Revenue blokes or serial fare evaders who know how to play the system?
  • yorkie2
    yorkie2 Posts: 1,595 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    hmm!!!!! people make mistakes all the time and so do train companys this poster got his penalty fare cancelled for a genuine mistake

    so please feel shocked ;)
    Not shocked. Without reading the entire topic, he had a season ticket and was able to prove it, this isn't quite the same thing, is it?
    thats why it always best to fight a penalty fare as the train company have to sum up whether it will cost them more to take you to court
    I don't disagree with this, but the OP should pay £25 while it's still £25 and appeal.
    ive done pick ups from the railway station always the same people in the back of the taxi laughing as they had a penalty fare again and not been done for fare dodging
    This proves that PFs don't work.

    As Stigy says, they are not a moneyspinner. However they are used where tickets are not effectively checked regularly. For example, on routes such as FCC, guards were removed, so there is no-one to check tickets on board - unless an RPI boards - which is rare (in my experience). So, it's a way of trying to save costs by employing less staff.
    I did think that PFs were for fare dodgers, so thanks for enlightening me, I'll no longer think of myself as being labelled as such :A.
    Absolutely! But, again, this is further evidence to me that PFs do not work and are mis-understood by some staff and the general public.

    But I can't help thinking that DLR/TFL do it on purpose to catch people out - on the swipe-in machines there's a small badly-lit window of text, and a beep you often can't hear in a busy DLR station like Canary Wharf, so it can be quite hard to see/hear that your card's validated.
    You should raise that as a concern. There are certain rules they have to follow, signs that have to be in place, that sort of thing. You may be able to get it repealed on some sort of technicality. Or, even if not, you may be able to help people in future by raising it as an issue.
    I did eventually find a phone number with an actual person on the end & he tells me they sent a response to me on 27th December. He couldn't tell me what the response was, but he did say there's a couple of weeks grace if you appeal, so I haven't paid and am eagerly waiting to find out what they'll say...
    OK, but I really would not risk the amount increasing to £50 or, worse, end up being prosecuted for non-payment of it. (A PF itself isn't criminal matter but not paying one can be)
    apparently they demand that the revenue bloke sells them a single ticket making the excuse that thats the first time they could get one due to ticket vending machine playing up at their station. then they take the penalty fare and laugh. apparently it hard to prove an "intent to avoid payment" or a bylaw offence if you have a valid ticket and excuse. this is what the punters tell me :o

    It depends on the circumstances but the OP cannot make such a claim as he/she was using Oyster PAYG.
    cos if you travel in a penalty fare area without a ticket you get a penalty fare this is what happens up in the NE perhaps its different down your neck of the woods
    There are no Penalty Fares on National Rail services in the North East.
    Stigy wrote: »
    If you travel in any Penalty Fare area without a ticket you are Penalty Fared. However, if there's no way to buy a ticket (no working TVMs and Ticket Office closed for example), it's acceptable to buy a ticket at your earliest opportunity. This is usually on board the train, however at you destination or at your first interchange station is accepted. That being the case, PFs aren't issued.
    True, but not necessarily at the first interchange. There is no requirement to obtain a ticket at an interchange if there is insufficient time to do so without incurring a delay to your journey. There is no defined time, so it is subjective.
    Stigy wrote: »
    Either Jobsworth Revenue blokes or serial fare evaders who know how to play the system?
    I do wonder what he is referring to! Perhaps the Tyne & Wear Metro! In which case they are well-known for being 'desperate' or 'jobsworthy' and I think they are proud of the fact! For a few days (they didn't last long) they even had these posters...
    http://i.dailymail.co.uk/i/pix/2010/12/18/article-0-0C849BCE000005DC-929_634x404.jpg the offensive posters were removed within days.
  • yorkie2 wrote: »
    Not shocked. Without reading the entire topic, he had a season ticket and was able to prove it, this isn't quite the same thing, is it?

    isnt forgetting your season ticket a genuine mistake????????????
    yorkie2 wrote: »
    It depends on the circumstances but the OP cannot make such a claim as he/she was using Oyster PAYG.

    i was answering a question by stigy and has no relevance to the OP please will you follow the thread before posting
    yorkie2 wrote: »
    There are no Penalty Fares on National Rail services in the North East.

    i never said anything about national rail but for your info the tyne and wear metro operates a penalty fare system fort you would have know that :rotfl:
    Fares Advisor & Oyster Specialist - Newdeal/ukRail Fares Workshop Accredited
  • yorkie2 wrote: »
    For a few days (they didn't last long) they even had these posters...the offensive posters were removed within days.

    article-0-0C849BCE000005DC-929_634x404.jpg

    That's class, can not believe a Train Company would have that as it's Christmas fare evasion campaign poster, it's so wrong. But the important question is, do the RPI's in the North East really look like that?
    Whoa! This image violates our terms of use and has been removed from view
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    But the important question is, do the RPI's in the North East really look like that?
    On the evidence so far, everyone in the North East looks like that.

    Have a look at Geordie_taxi's avatar. ;)
  • yorkie2
    yorkie2 Posts: 1,595 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    isnt forgetting your season ticket a genuine mistake????????????
    Indeed it is. But do you not see that forgetting to bring proof that you had already paid for a journey is not the same as failing to touch in (ie, not paying for the journey)?

    As I said before, I don't agree with PFs however it appears that the OP was treated correctly within the scope of the PF scheme.
    i was answering a question by stigy and has no relevance to the OP please will you follow the thread before posting
    Indeed it had no relevance, I was just clarifying that, not disagreeing.

    i never said anything about national rail but for your info the tyne and wear metro operates a penalty fare system fort you would have know that :rotfl:
    Ah, so I was right...
    yorkie2 wrote: »
    I do wonder what he is referring to! Perhaps the Tyne & Wear Metro!
    ... thanks for the confirmation :) And yes, I did know that!
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