My computer is getting worse and worse

sophlowe45

C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Protector Suite QL\psqltray.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www.google.co.uk
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O1 - Hosts: ::1 localhost
O2 - BHO: txthlpBHO Class - {060235DC-6D84-47BD-95D7-A4EF5099A59D} - C:\PROGRA~1\TEXTHE~1\READAN~1\TEXTHE~3.DLL
O2 - BHO: CmjBrowserHelperObject Object - {07A11D74-9D25-4fea-A833-8B0D76A5577A} - C:\Program Files\Mindjet\MindManager 7\Mm7InternetExplorer.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [fspuip] "C:\Program Files\FSP\fspuip.exe"
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [PSQLLauncher] "C:\Program Files\Protector Suite QL\launcher.exe" /startup
O4 - HKLM\..\Run: [MMReminderService] C:\Program Files\Mindjet\MindManager 7\MMReminderService.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DNS7reminder] "C:\Program Files\Nuance\NaturallySpeaking10\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\NaturallySpeaking10\Ereg.ini
O4 - HKLM\..\Run: [snp2uvc] C:\Windows\vsnp2uvc.exe
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'Default user')
O4 - Startup: Colour Explorer.lnk = C:\Program Files\Colour Explorer\CXLOADER.exe
O4 - Global Startup: Action Express (OpticBook 3600).lnk = ?
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Device Detector 3.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
O4 - Global Startup: Directrec Configuration Tool.lnk = C:\Program Files\Olympus\DeviceDetector\DirectrecConfig.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Send to Mindjet MindManager - {941E1A34-C6AF-4baa-A973-224F9C3E04BF} - C:\Program Files\Mindjet\MindManager 7\Mm7InternetExplorer.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O15 - Trusted Zone: http://*.broadband.o2.co.uk
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: AVG Firewall (avgfws9) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgfws9.exe
O23 - Service: AVG9IDSAgent (AVGIDSAgent) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: DM1Service - OLYMPUS IMAGING CORP. - C:\Program Files\Olympus\DeviceDetector\DM1Service.exe
O23 - Service: Google Update Service (gupdate1ca8bfa8f7621bb) (gupdate1ca8bfa8f7621bb) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: ServiceLayer - Nokia - \Program Files\Nokia\PC Connectivity Solution\ServiceLayer.exe

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End of file - 7548 bytes

sophlowe45

couldnt get it to run as administrator though....i can try again?

sophlowe45

i did windirstat too, and lots of stuff (i didnt manage to put on my usb so cant remember probably) comes up as 3.2%, 2% lots at 0.1%, lots at 0.0% in the same subfolder which takes up over 60% of my C drive...i dont know what is safe to delete though?, i did print screens but havent saved to my usb to look at right now unfortunately!

can post in the evening if it helps?

thank you.

GillsMan7

sophlowe45 wrote: »

all the space on C is used, it varies from minute to minute from 0kb to 2.51mb, every time i check its different...

Two years old for a laptop isn't bad. But that amount of storage space is frighteningly low. Yes, it will fluctuate, depending on temp files and the such like.

There's a lot of things that can cause this and generally they will be simply to fix (for someone comfortable with these things).

I actually clean up and speed up laptops, so if you're in the South East let me know and I'll be able to help you out.

- I agree with googler, don't go reformatting your PC at the moment. It's possible it will need it, but you should only do so with clear advice/instructions. It's possible that page files are too high, but I suspect you wouldn't have altered the settings so I won't go down that path.

How large is the C: Drive in GB? If you right-click on the C: Drive and select Properties, it should tell you.

Andrew1472

I'm far from an expert but I see Trusteer Rapport in that log. It has been known to cause chaos. Try shutting it down for now.
To stop Rapport on Windows:
Click Start -> All Programs -> Trusteer Rapport -> Stop Rapport.

aliEnRIK

sophlowe45 wrote: »

couldnt get it to run as administrator though....i can try again?

reboot and try again

sophlowe45

C drive is 30gb and D drive is 80gb 40gb is free on D drive and nothing on C drive...

windirstat...

windows takes up 64%

subfolder is winsxs which is 60% of my space

includes loads of folders that are 0.1 or 0.0%

x86_microsoft_windows_naturallanguage631bf38s............none........

theres 7 which are 2.1% of the space each and there are loads and loads of ther folders like this but which take up the 0.1% or 0.0% space...

so i know where my space has gone...kind of?

stevemcol

Move as much stuff as possible from C: to
Music and videos mainly if you can find any.

Through control panel, add/remove programmes, remove !!! many 'useless' programmes as you can. Stuff you reocognise as junk you might have downloaded over time. Try to end up with a gig or so free on c:
Then follow Malware advice you've been given.

sophlowe45

Hi

I don't have any music or photos eyc on my c drive, all on d drive and have deleted many useful programs such as acrobat reader and winrar to create space but these actions didn't create any space.

closed

move your page file to d

run vsp1cln and compcln

set ccleaner to run at boot.

If you want a long term solution, copy all your data to an external drive, make a second backup of really important data to dvd, reinstall windows from the recovery partition, delete the partition which has all the data on it now, and extend the c drive to use up the whole of the area currently being used by c and d, then copy your data back from the external hard disk to the new bigger c drive

If you want to be extra careful, backup the whole hard disk, all partitions to external hard disk using disk imaging software before you start, macrium reflect free, maxblast etc.