B & Q Paint Price Rant!

forgotmyname

Father in law bought some paint before xmas, Similar situation only had 2.5Ltr tins of teh colour he wanted.

I didnt even ask the staff, Just took a tin & went around the other ranges to spot something that matched
but in 5Ltr tins. Found a different brand which was £1 less as well.

Go weds and OAP's get a discount.

paddedjohn

Shes lucky it wasnt in sample size tins....would've cost hundreds

Sooler

Googlewhacker wrote: »

It's akin to you moaning about Tescos not selling one type of beans over another.

Not quite ... not that they don't sell a particular type, more that they restrict supply to the poorer value smaller size only.

Sooler

Jo_F wrote: »

Simply put, they cannot sell you or charge you for what they don't physically have in store.

They can alter the price of what they do have - it's what they do for the clearance stuff

Sooler

Googlewhacker wrote: »

the store just don't offer that line of product that is probably a slow seller and they can have better things on the shop floor to sell.

... it'd be hardly surprising if it's a slow seller if they only sell it in the poorer value small size.

debs2327

as an ex employee of b&q every employee should either let the customer know when the next delivery of the product is in ( all employees can access this information on any of the computers installed around the stores ) , or if the customer is in need of the product sooner and they can get to another store they can offer to check another store`s stock ( easy to do ) or phone another store and reserve the product for the customer to go and pick up , if you could remember the name of the staff member then i would complain as this is part of there duties ,

id complain to the store manager about the ignorance of the staff .
hope this helps xx
hope this helps

sounds to me like the member of staff didnt help the customer to her full ability there was a few things she could have done ,and didnt ,she shouldnt have said oh theres nothing she can do as she should have done things i mentioned above