Unbilled Charges - O2/CPW

yus786

Got a text back from 84111

[FONT=&quot]"Sorry to see you leave, Your Service has now been cancelled. For help contact 08006226942 or email [EMAIL="winaticket@live.co.uk"]winaticket@live.co.uk[/EMAIL]"[/FONT]

Bloody thieves. How did they get my number. I never subscribe to silly things like these!!!

DUTR

yus786 wrote: »

Got a text back from 84111

[FONT=&quot]"Sorry to see you leave, Your Service has now been cancelled. For help contact 08006226942 or email [EMAIL="winaticket@live.co.uk"]winaticket@live.co.uk[/EMAIL]"[/FONT]

Bloody thieves. How did they get my number. I never subscribe to silly things like these!!!

I would get the phone company to re-imburse the additional charges, they will have record that you have not sent any text to that number .

yus786

I sent an email to winaticket and got this response:

From: Win Tickets [mailto:winaticket@live.co.uk]
Sent: 03 January 2011 12:10
To: #####@######.co.uk
Subject: Text Message

Dear Sir

We here at Win a ticket take pride in our customer service and respond to any complaints with a high level standard of customer service.

We apologise if you have received an un wanted text from us by error.

Our systems and delivery platform experienced technical difficulties over the Christmas period but this problem has now been rectified. Please email your mobile number so your number can be removed from our system.

This will not re occur in the future for our technical team have now resolved this issue.

If you have received a text in error we will refund you with in 3 working days.

Please forward us an address where this refund can be sent in the form of a post office postal order.

We apologise for any inconvenience caused.


Thank you
Customer service
Robert Mckenzie

Guys_Dad

yus786 wrote: »

Got a text back from 84111

[FONT=&quot]"Sorry to see you leave, Your Service has now been cancelled. For help contact 08006226942 or email [EMAIL="winaticket@live.co.uk"]winaticket@live.co.uk[/EMAIL]"[/FONT]

Bloody thieves. How did they get my number. I never subscribe to silly things like these!!!

Have you actually gone to live.co.uk? Their registration is

Domain name:
live.co.uk

Registrant:
Microsoft Corporation

Registrant type:
Non-UK Corporation

Registrant's address:
One Microsoft Way
Redmond
WA
98052
United States

Intasun32

@Yus786,

Welcome to the seedy world of the scam known as 'unsolicited reverse bill texts' joining the hundreds of thousands of innocent victims, including myself.

I have found the following info for the shortcode 84111, it is used by a company named WIN Ltd. They are known to the premium rate regulator, Phone Pay Plus, as they have a history of fines for similar scams.

PhonepayPlus has the following information about the shortcode number 84111.


This is a text message service charged at premium rate. The types of services operating on this number can be ring tones, jokes, games, tarot, chat, mobile internet services (WAP) and more.

• This service costs £1.50 per text

If you would like to find out more about this service you should contact the company listed below.
WIN (Wireless Information Network) Ltd
1 Cliveden Office Village
Lancaster Road
High Wycombe
HP12 3YZ
01494 750 500
customerservices@winplc.com
If you want to log a complaint to PhonepayPlus online please click here.
Alternatively, you can call our helpline on 0800 500 212 (Mon-Fri, 0900-1700).


Search 'unsolicited reverse bill texts' on this forum and also try a general search on Google, you will find you are not alone.

:beer:

Billyb_2

I've had exactly the same problem with the txts from 84111 and on the same dates. I've never had any contact with them. I certainly don't intend to contact them and get a refund as they would then have my personal details.

But I have contacted the regulator with a very stiff complaint. Given I've now had stop message txts and a grovelling call left on my voicemail from the "scammers" I can only assume the regulator has been onto them.

The reason I thought this important is because if they are allowed to get away with this, what is to stop them sending me 10 txts a day for a month, giving me a huge bill, and given an excuse of "system problems".

I also called Orange and requested they refund me as they are also profiting from these activities, needless to say they told me where to get off, and not very politely either! No surprise there though.

yus786

I emailed the scammers and got a postal order for £4 but i still complained to the regulators.

The regulator have now opened a case against them and will let me know if and when they take any action

Billyb_2

I had an email today and phoneplayplus have fined £10,000 and imposed sanctions on the scammers. Glad to see some justice but they should have been banned for life from running such businesses.
They had 27 complaints similar to ours and another 9 for unsolicited phonecalls.