So now I have a solar PV system how do I make the most of it???

jackieblack

teachergirl wrote: »

Hi equaliser123. I am also with Eon and was due to give my reading in on 6th April. I checked out the website and I could not find where to submit my reading. So I called them up and they said they were no taking readings due to the price increase. However as I was due to give them the reading within seven days she would take it. I asked how to give subsequent readings and she said I would always have to phone them in????
I don't know if this will help.
Anyway she did say to expect the payment to appear in my bank account within 7 days:D

Have spoken to Eon this morning.
Apparently, what they've been told is to ask everyone to make a note of their 31/3 reading and submit it at their next quarterly statement date with the up to date reading at that time. They will then make two calculations, kWh generated up to 31/3 at the old rate and from 1/4 to next statement at the new rate.

(I did point out that an email or letter out to all customers advising them of this might have been helpful )

ChrisJD

Cardew wrote: »

Firstly there are some old meters that do run backward. However the majority don't.

It is because the majority of meters don't run backwards that you don't have to routinely get a new meter.

However, the paperwork you now have to fill in to claim FIT does ask if you meter runs backwards, so your supplier can decide for themselves if they think it is economic for them to change your meter.

I thought for a moment mine did, but it was only a few degrees before the ratchet stopped it.

keith_r59

jackieblack wrote: »

Have spoken to Eon this morning.
Apparently, what they've been told is to ask everyone to make a note of their 31/3 reading and submit it at their next quarterly tatement date with the up to date reading at that time. They will then make two calculations, kWh generated up to 31/3 at the old rate and from 1/4 to next statement at the new rate.

(I did point out that an email or letter out to all customers advising them of this might have been helpful )

How are they going to ask everyone if you don't contact them before 31/3?

keith_r59

ChrisJD wrote: »

However, the paperwork you now have to fill in to claim FIT does ask if you meter runs backwards, so your supplier can decide for themselves if they think it is economic for them to change your meter.

I thought for a moment mine did, but it was only a few degrees before the ratchet stopped it.

The E.ON FIT application form doesn't ask this question.

ChrisJD

keith_r59 wrote: »

How are they going to ask everyone if you don't contact them before 31/3?

Let's face it, it shouldn't be that difficult for the customer to work it out retrospectively. I guess the power company is not going to worry too much if the calculation works out slightly in the customer's favour, they can only dispute it if the figures are grossly in error.

Chris

jackieblack

keith_r59 wrote: »

How are they going to ask everyone if you don't contact them before 31/3?

Precisely!
They've been told to ask everyone who contacts them to give a reading to hold onto it until their next quarterly reading is due.

jackieblack

ChrisJD wrote: »

Let's face it, it shouldn't be that difficult for the customer to work it out retrospectively.

They could make a best guess I suppose.........

ChrisJD wrote: »

I guess the power company is not going to worry too much if the calculation works out slightly in the customer's favour, they can only dispute it if the figures are grossly in error.

Chris

But as this is the first time anyone has been through this how much simpler would it have been (not to mention good customer service!) to just let everyone know what they needed to do & how it was going to work, especially as their policy on this is not in line with Ofgem's recommendation.

teachergirl

Totally agree Jackieblack. Maybe they think having solar panals enables us to mindread as well;)


Grey and miserable here today:(

jackieblack

teachergirl wrote: »

Grey and miserable here today:(

Here too!

However, 200kWh generated in March, that's more than in my last quarterly reading (mid-Oct to mid Feb), exceeding estimate by 29% so can't be too unhappy

keith_r59

ChrisJD wrote: »

Let's face it, it shouldn't be that difficult for the customer to work it out retrospectively. I guess the power company is not going to worry too much if the calculation works out slightly in the customer's favour, they can only dispute it if the figures are grossly in error.

Chris

I'm due to give E.ON my readings on the 12th April and as I see it there will be three different scenarios that they may employ:

1) They will ask me for two readings, one for 31/3 and the other for 12/4 and apply the different tariff rates. However, there is nothing to stop me giving a lower figure than the actual reading for the 31/3 so that more units are at the higher rate, or say that I don't know what the meter reading was on 31/3.

2) They will just ask me for the 12/4 meter reading and perform a calculation to prorate the units across both tariffs. As March was exceptionally sunny where I live, and the start of April looks less likely to be so, that would be to my benefit.

3) They will just ask me for the 12/4 meter reading and pay all the units generated at the new rate. An even bigger benefit.

Whichever way they do it we are only talking a few pence difference for my system and in scenarios 2 and 3 there is still nothing to stop me giving them a slightly lower reading than it actually is to force more units into the higher tariff for next time.

I will report back on what happens.