Tesco points and goldsmiths con please help

sparkyhollyhead

Hi all, i am new to this so please be gentle lol.

I cashed in my tesco clubcard vouchers and decided to treat myself and exchange them to use in goldsmiths the jewellers.

I visited goldsmiths (in merryhill) today and picked out a piece of jewellery that i liked. So far so good, untill I came to pay using the vouchers. The item i had chosen was reduced to £200 (half price), I was told that if I was paying cash that indeed was the price, however if I wanted to use my hard earned tesco vouchers that i have saved for three years then it would cost me £400.

Are they allowed to do that???

I checked the tesco website and the goldsmiths website, and the back of the vouchers and i cannot find where it says they cannot be used in the sales.

Does it mean that someone somewhere is cashing in quite nicely by trying to charge me £200 more than the reduced marked price.

please help
xxx

withabix

The Goldsmith T&Cs are on Tesco website and they have always been thus:

You can use your Reward Tokens to purchase any full-priced items from the entire range
of Goldsmiths products.
• Unfortunately Reward Tokens cannot be used to purchase Goldsmiths Gift cards or sale items.
• Tokens cannot be used in conjunction with any other offer, insurance scheme, promotion or discount including Interest Free Credit.

http://www.tesco.com/CLUBCARD/DEALS/PRODUCTINFOSHEETS/S8970.PDF

Yet another misuse of the word 'con'.

zppp

http://www.tesco.com/CLUBCARD/DEALS/PRODUCTINFOSHEETS/S8970.PDF

• Unfortunately Reward Tokens cannot be used to purchase Goldsmiths Gift cards or sale items

DVardysShadow

withabix wrote: »

.... Yet another misuse of the word 'con'.

Misuse? Surely it is a quick way of expressing "Terms and Conditions"?

dreamypuma

DVardysShadow wrote: »

Misuse? Surely it is a quick way of expressing "Terms and Conditions"?

The OP will make a full public apology shortly (once they have removed their foot from their mouth)

Torby

dreamypuma wrote: »

The OP will make a full public apology shortly (once they have removed their foot from their mouth)

doubt it...they only joined MSE to mouth off about a "con"....which isn't the case at all....it's clearly stated in the T & Cs

sparkyhollyhead

Just to make it clear, i didnt join just to moan, i joined to ask a question, which was answered for me very kindly by zpp and withabix, by guiding me to the right bit of the terms and conditions. (I had been looking at the wrong points scheme, for mobiles, without realising, my mistake)

And i do still think it is a bit of a con as most of the voucher schemes and partnerships are paid a portion of the money back if not all of it by the company issuing the voucher so goldsmiths would not be losing any money

zppp

sparkyhollyhead wrote: »

Just to make it clear, i didnt join just to moan, i joined to ask a question, which was answered for me very kindly by zpp and withabix, by guiding me to the right bit of the terms and conditions. (I had been looking at the wrong points scheme, for mobiles, without realising, my mistake)

And i do still think it is a bit of a con as most of the voucher schemes and partnerships are paid a portion of the money back if not all of it by the company issuing the voucher so goldsmiths would not be losing any money

The way the schemes are set up, Goldsmiths will lose money. Although your voucher has a face value, no doubt that when they go for redemption, they get less than the voucher's face value. i.e.

Item = £200
Voucher = £200

Goldsmiths go to Tesco to redeem voucher and only get £150 for example. This is because Tesco have generated a sale for Goldsmiths. It would not be in their interest to sell items at a loss.

withabix

Goldsmiths T&Cs are no different to any of the others on the Tesco Rewards scheme.

Tesco pay the retailer the 1 x POINTS VALUE if I remember correctly and not the redemption value.

This is why Motorpoint left the scheme very quickly. They didn't like the fact that they were suddenly giving cars away.

The scheme was never intended to result in people paying for things 100% in Clubcard.

sparkyhollyhead

good grief, i didnt realise that they ran their scheme so different to all the others, i presume that the only reason the companies stay on the scheme then is for the publicity that they get.

withabix

Don't forget that Goldsmiths retail markup is probably over 200% on most items.

A typical £400 retail item probably cost them less than £150. That's why they can sell it for £200 in the Sale or exchange it for £400 of vouchers for which they might receive £100-£150 back from Tesco.

Most of the Rewards still in the scheme involve high markups, intangibles, travel or services.

Take BA for example. I redeem for Club/First BA flights with a high ticket price. However, a £7000 flight to Canada costs BA virtually the same as a £700 flight to Canada and BA only 'give away' the number of seats on each flight which their booking system tells them they are unlikely to fill. An empty seat earns them no revenue whatsoever.

BA still charge me taxes and surcharges and get 25% of the ticket price back from Tesco, covering their base cost and making their load levels look better.

I get a nice trip and BA still get some revenue.