Extra 30% off M&S Online Sale NOW

1984ReturnsForReal_2

Stranger_Than_Fiction wrote: »

I'm a bit puzzled by their maths. I made an order of £58.00, all sale items, and yet it has only taken £15.60 off. I thought it would take £17.40 off as that's 30%. Have I missed something?

Furniture & electrical are not in the sale & also full priced items that are the same but different sizes to sale items do not get 30% deducted.

Catslovelycats

my Christmas eve order has been delivered today!
hope you all get yours soon!

fenners

I have bought 4 50p mugs for my dads new house

djbake

not sure where my discounts come from?

Order Total: £28.50
Free Shipping: £3.50
Promotion applied: £3.75
Sale Extra 30% Off: £1.20
Sale Extra 30% Off: £6.30
Grand Total: £13.75

BatCat

Hi,
There's a star next to the 30% off:
[FONT=Arial, Helvetica, sans-serif] Up to 50% off selected items plus a further 30% off all clothing and homeware in the Sale. Further 30% applies online only. Excludes technology and furniture. Subject to availability. See individual items for details. Sale items are excluded from the store collection service. Prices shown include a discount of up to 50% and a further 30% will apply at checkout.

Frankly I'd be happy if they just dispatched my order from Xmas eve!

Cheers,
BatCat
[/FONT]

scatterpatch

I only want a £9 girls skirt and top set but with delivery it ends up more than it is without the 30percent off, nevermind

Careful_with_that_Axe

I've been corresponsing with M&S after they refused to fulfil my order of a Celebrate hamper and escalated it to accusing them of false advertising and reporting them to Trading Standards (which I have done). They were still showing 50% off displayed price which was £37.50. I have kept a screen shot of it.
I have had an email from them this morning that they will apply a £18.75 credit to my account if I want to re-order the hamper. Quite frankly after this, I wouldn't trust them to organise a prayer meeting in the Vatacan, so will be replying asking if they will be doing this for everyone who has been misled.

tamsle

Careful_with_that_Axe wrote: »

I've been corresponsing with M&S after they refused to fulfil my order of a Celebrate hamper and escalated it to accusing them of false advertising and reporting them to Trading Standards (which I have done). They were still showing 50% off displayed price which was £37.50. I have kept a screen shot of it.
I have had an email from them this morning that they will apply a £18.75 credit to my account if I want to re-order the hamper. Quite frankly after this, I wouldn't trust them to organise a prayer meeting in the Vatacan, so will be replying asking if they will be doing this for everyone who has been misled.

I emailed them about this too (as after 40mins they still hadn't picked up the phone) and all I got was a lousy email to say they would notify their website team to let them know my concerns. -As I also mentioned the fact that I had £100 worth of stuff in my basket after clicking through their '30% off ALL sale items' yet it only reduced to £88.50 at the checkout. I wonder how many people have over paid believing they have got 30% off?
(And I know this doesn't include electricals etc, I only had things like scarves, glasses etc in my basket)

M&S = :mad:
lol

Careful_with_that_Axe

tamsle wrote: »

I emailed them about this too (as after 40mins they still hadn't picked up the phone) and all I got was a lousy email to say they would notify their website team to let them know my concerns. -As I also mentioned the fact that I had £100 worth of stuff in my basket after clicking through their '30% off ALL sale items' yet it only reduced to £88.50 at the checkout. I wonder how many people have over paid believing they have got 30% off?
(And I know this doesn't include electricals etc, I only had things like scarves, glasses etc in my basket)

M&S = :mad:
lol

It took about 4 emails to them to achieve this. The one about letting the website team know concernes was the one I replied to saying I was gonna report them to TS, so I would try again.

This was the person who emailed me saying they would apply the promotional offer - Carol McLoughlin Referral Manager.

Have just sent a reply saying I hope they will be applying this discount to everyone who had their order cancelled.
TBH this is the last in a long line of errors on my M&S orders - 3 lots of flowers never delivered, orders delivered with items missing and taking over 3 months to get a refund on one of the missed flower deliveries. I think I've come to the end of my patience with M&S online.
M&S has always relied heavily on their reputation and they are a long way down the road of losing it; partly from the apppaling online service, but also from the quality of the things in their stores.
I saw an acrylic mix jumper in the sale at £9 yesterday they were originally selling for £39.50p! Their Per Una stuff (which I was a great fan of) is now primarily shoddily made, acrylic, polyester or nylon - they slap a necklace on it and ask £35.

They have lost their way in terms of style and are charging premium prices for lacklustre goods.

jollymummy

I received my Christmas Eve order today too, I now have all my cards and paper for Christmas, just have to remember where I've stored them next December