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International & UK CallChecker discussion

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  • Ypaymore
    Ypaymore Posts: 2,802 Forumite
    paul203360 wrote: »
    Please read this if you use the 0844 access numbers to dial overseas............

    I thought this was just happening me???

    A copule of times i have used 0844Calls and CheapestCalls to dial abroad. After dialing the access number and entering the number i wanted to call, it starts to ring, someone speaking that countries language answers and says hang on i will just get them. Then you can hear somone running to find the person you were calling. After a few seconds the line goes dead.

    This has happened on two different calls now and must be a scam, i asked the person i was calling the first time it happened who that was answering and they had no idea what i was talking about. They had the phone with them and it never rang at all.

    This has happened to me on two completely different calls, exactly the same thing.

    It must be a scam to get you to call back as it costs 12.5p every time you call them 0844 numbers.

    I really want to hear from other people this may have happened to......

    Paul

    The moment you're connected to the 0844 access number you're paying BT immediately, so if the person you're calling is engaged or out,or you misdial you still pay.
  • paul203360 wrote: »
    Please read this if you use the 0844 access numbers to dial overseas............

    I thought this was just happening me???

    A copule of times i have used 0844Calls and CheapestCalls to dial abroad. After dialing the access number and entering the number i wanted to call, it starts to ring, someone speaking that countries language answers and says hang on i will just get them. Then you can hear somone running to find the person you were calling. After a few seconds the line goes dead.

    This has happened on two different calls now and must be a scam, i asked the person i was calling the first time it happened who that was answering and they had no idea what i was talking about. They had the phone with them and it never rang at all.

    This has happened to me on two completely different calls, exactly the same thing.

    It must be a scam to get you to call back as it costs 12.5p every time you call them 0844 numbers.

    I really want to hear from other people this may have happened to......

    Paul


    I signed up and paid by Paypal to use 2Abroad with my mobile phone (have free calls on there). They sent a text message with the number to call and a PIN number.
    I used the number from the message and then added the number I wanted to dial in Australia. It rang for a while then a man answered who told me to hold on. I disconnected straight away as I had read your post.
    I then tried the number from the website followed by the Australian number, that got me through to some blokes voicemail. Grrr... :(
    I have emailed them complaining and wanting a refund, I have also raised a dispute via Paypal. Will see what happens...
    I since signed up to Localphone and think its the best thing since sliced bread! Easy peasy. Local number to ring which puts me straight through. Have added my landline to my account so can call from either one and still use the same credit. Am recommending it to all.
  • Blue_Max
    Blue_Max Posts: 725 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Best to avoid 0844 and similar type of services.

    We make a lot of phones calls to numbers in the UK and abroad. Over three years ago, I decided to shop around.
    Found some good advice in MSE and it was the starting point.

    At first we tried some 0844 and 0911 services. Total cost, including connection charges and mistakes made, was over £90 per month.
    Then we tried 18185, 18866 and call1899. Total cost, including connection charges and mistakes made, came down to £67 per month.
    Then we discovered VoIP services. No connection charges and the total cost, including mistakes made, came down to around £8 per month.

    All of these (with the exception of LocalPhone based in the UK and PokeTalk) are differently packaged brands of Dellmont SARL aka Betamax GmbH aka Finarea SA.
    Common problems encountered are non-existent after sales service, charging errors and their failure to put them right. Since they are based abroad, making legal claims, such as through the Small Claims Procedure is pretty well impossible. But the VoIP services are cheap.

    Far better service, quality and reliability were with Localphone.com and PokeTalk.
    Localphone.com rates have come down a lot recently.
    0.8p to UK landlines, 6p to UK mobiles and 1.2p to mobiles in India, for example.
    Many options to call with or without PC. They also have an app to call from mobile phone.
    They have a "Try a 5 minute free call" offer right now. Check it out.
    PokeTalk.com has a different approach and worth a look.
  • Does anyone know the cheapest way to call Madagascar? Thanks
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    edited 24 July 2011 at 3:35PM
    Madagascar landline - http://callchecker.moneysavingexpert.com/intcallchecker/madagascar/bt/all
    Madagascar mobile - http://callchecker.moneysavingexpert.com/intcallchecker/madagascar-mobile/bt/all

    Those are assuming you use BT. If you don't, adjust the 'Pick your landline' box accordingly.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • jago25_98
    jago25_98 Posts: 623 Forumite
    Lycamobile rates appear to be full of errors but I've checked a few others and it seems to check out. There's no call back services listed here for some reason... they're pretty rare anyway
    Order of events: Banks lose our money -> get bailed out -> were inflating GBP to cover it -> now taxing us -> next will grab your funds direct -> things get really desperate to balance the books. What should have happened?: banks go bust and we lost our money much quicker
  • Blue_Max
    Blue_Max Posts: 725 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    MO-Call.com is by a company in London

    UK landline to UK landline 1.2p
    UK landline to UK mobile 9p
    UK mobile to UK landline 1.2p
    UK mobile to UK mobile 9p
    UK mobile/landline to India mobile/landline 1.3p
    Weekend rates are lower.

    Worldwide roaming option at low rates.
    Claims to save around 90%.

    Can use normal fixed line phones, mobile phones or PC.
    For smart phones they have an app.
    Combining a variety of telephony technologies, from SMS to SIP, MO-Call.com seamlessly connect calls.

    Customer service is excellent. 24/7 and they gave intelligent and helpful replies within a few minutes.
    Breath of fresh air, after charging errors and non-existent after sales service from brands by Dellmont SRL aka Betamax GmbH,

    I got 50p free credit when I registered online.
    Made few calls using different methods.
    Sound quality was good and no connection problems.
  • Crabman
    Crabman Posts: 9,942 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Dialwise are useless.

    They don't refund call charges (so they break consumer law) where a call fails due to the poor quality of their connection.

    How can they be made to reimburse call costs where they fail to provide a service of satisfactory quality?
  • Blue_Max
    Blue_Max Posts: 725 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Crabman wrote: »
    Dialwise are useless.

    They don't refund call charges (so they break consumer law) where a call fails due to the poor quality of their connection.

    How can they be made to reimburse call costs where they fail to provide a service of satisfactory quality?
    Dialwise is another brand name of Finarea S.A. that use the '0844' method.
    It is related to Betamax GmbH and Dellmont Sarl. Overcharging and failure to make refund are 'salient feaures' of these companies.

    Finarea S.A. is a Swiss based in Lugano. So unlike with a UK based company, not possible to get legal redress using Small Claims Procedure.

    I have also lost money with these companies. And many others from what I read in forums.
    May be someone could advice on what to do.
  • rapido
    rapido Posts: 392 Forumite
    rapido wrote: »
    Planet Talk 9p/min Simply Dial
    0871 335 0011

    Doesn't work to Tunisia landlines, either now or before (tried last month too).

    Still doesn't work... now it says "number you have dialled is not recognised" and disconnects.

    Obviously no-one reads this thread!

    -rapido
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